I travel a lot, and the folks at this hotel were extremely nice and helpful, even at 1 am when I needed something. They also offer a shuttle within a 5 mile radius of the hotel, which is great if you are not renting a car but are just passing through and need to get out to see the area.

Made the arrangements through the 800 number. Repeatedly told them that the card I was using was my sister's. When we checked in it was not noted. I explained to them that my sister was in the the car and not able to be transported back and forth as she was there being worked up for a lung transplant and not able to breath very well. They would not check me in until i got my sister out of the car so she could show them her driver's license. People next door fought all night. Front desk personnel would not acknowledge me when I was standing there. We stayed for 3 days and the first day the housekeeper knocked on our door at 8:15 in the morning and we told her to come back later, which she did, a half hour later and walked in on us. Bathroom did not have clean towels, no coffee, no refills on shampoo or conditioner and there was a big hairball left under the sink. The only good thing was the discount we got because my sister was a patient at the Cleveland Clinic. I also could not find any hot water anywhere near. Checkout was friendly and quick though. I have stayed at Holiday Inn's before and all over Europe and have never had an experience like this one. before.

We stayed here as it requires few points for a free room. Having said that they will only give you smoking rooms. It's only ok. Benefits are its close to transittogo downtown, parking is free and the restaurant is good.

This hotel is very close to Cleveland Hopkins Airport. It is located just off Interstate 71 on West 150th Street. There is a full bar, and restrurant available plus many restrurants near by. The hotel is located about 5 miles from downtown Cleveland with many places to see such as Cleveland Zoo located on West 25th, a Casino in downtown, Rock and Roll Hall of fame musim, Cleveland Browns Statium and Cleveland Indians and Cavs. The hotel associates are friendly and take care of their guests.