The hotel is beautiful with nice views of the city skyline. All of the staff we encountered was very friendly & accommodative. They bent over backwards to make us feel like valued guests. The staff in the concierge lounge were especially friendly & remembered us from the previous day.
The only thing that could use improvement was the pool. It was rundown & not very clean. The hot tub was empty & the sauna looked like it hadn't been cleaned in awhile. Other than that, though, it was a very enjoyable stay.