We stopped in for one night, family of four with two pre-teens, on our way to Florida for the holidays. The hotel is very nice, well located, upscale facilities, etc. But I have to say the service we received from the staff, particularly at the buffet breakfast in the restaurant, was extraordinary - I've never experienced anything quite like it (and we stay in hotels frequently). It seemed like the entire staff was on a mission to make sure we had a delightful experience (which we did) and they were especially kind and attentive to our kids. And they did this without seeming cloying or formulaic - it was all genuine, I felt, as was their own pride in the hotel. I very much look forward to another stay.