I stayed here on a weekend business. The staff was very helpful and courteous. The hotel is in a great location. Since downtown Cleveland is so small...it's in walking distance to everything. There is a decent mall and the casino at Tower City and plenty of restaurants...again within walking distance. The concierge will make reservations for you. The Rock and Roll HOF is right there too.
There is a decent restaurant and gift shop (with some snacks) in the hotel. The prices are decent as far as hotels go. There is a good breakfast buffet as well.
The rooms are okay. The beds are decent...but the pillows weren't very comfortable at all. I do like how the sink is out of the bathroom. Let's your significant other shower/use the toilet while you brush your teeth, shave, etc. But the sink/bathroom part of the room is kind of cramped.
There is a workout room...but it's not that good. There's a small pool too.
The best deal of the hotel is actually the parking (at least during the weekend). It was only $8 for just about 24 hours. And that time also included the Browns game. So it's not a bad place to park and walk to the stadium for a game.
Not a bad place to stay. But I've certainly stayed in better...and worse.