Rooms are well appointed and clean . Staff are very helpfull and pleasant . Restauraunt has a creative menu , Lobby Bar is very inviting and Lively , Observed many locals eating at restaurant and visiting bar which says alot about a hotel restaurant and bar. Pool and spa is very spacious unlike many hotels . Very impressed with fitness room with up to date equipment , flat screen tv's and well maintained . Allthough you do have to call for shuttle when you arrive at cleveland airport , shuttle is very prompt and shuttle drivers are a pleasure . All and all I have nothing bad to say about this hotel specially considering the value in comparison to other options . They will get my business when in town . Thank you for great experience and will see you again .