There's a good shuttle pickup from the airport, also they gave us a ride to the transit station so we could go downtown for the day. They held our luggage for us between our checkout and our departure from Cleveland later that day. At the price they were charging I expected a microwave and refrigerator, but none in our room. There is an available microwave down in the lobby store. The night we were there the hotel had a big event, maybe a wedding, and there were so many guests outside smoking that the hallway between the lobby level elevator and the pool smelled like a smoking lounge. But the rest of the hotel smelled fine.