We had a wonderful experience staying at The Kabat House a part of the J. Palen House Bed & Breakfast in August 2012, but their practices have changed dramatically in the last six months!! I am rating this experience as 1 star, because zero stars is not an option.
When I spoke by telephone today to the innkeeper to make an identical 2 day reservation for June 2013 she took my credit card information to hold the reservation and then later sent me an email with the following clause: " A $1500.00 security Deposit will be taken on your arrival. A refund of your deposit will be made within 3 days of departure less any amount required to repair any damages."
At no time during our conversation did she mention that a $1500.00 security deposit that would be held for THREE days after departure. Please note that we were not charged this fee in August 2012. The innkeeper's excuse is that The Kabat House is a separate residence with a key and a fireplace (a key and a fireplace in a B&B - imagine!!) and that her insurance requires this deposit.
We have stayed in many, many B&B's and VRBO's throughout this country and also in Europe. These have often been "separate residence" or freestanding building type of Bed & Breakfast, sometimes on the same property as the larger inn or sometimes a little bit away from the main inn and we have never been asked for any type of "security deposit" or additional fee beyond the usual cost of the rental.
Needless to say, we have already made arrangements to stay elsewhere, at an equally lovely location without any hidden fees with an innkeeper who is honest and upfront.
- Also Known As:
- J. Palen House Bed & Breakfast Cleveland, Ohio
- Official Description (provided by the hotel):
- Charm, Sophistication and Location!Northeast Ohio's only luxury Urban Inn within a mile of all downtown activities, Rock-n-Roll Hall of Fame,Horseshoe Casino, Aquarium Playhouse Square Theaters, All sport venues and 10 minutes from Cleveland Clinic, Walk to 28 of Cleveland's most interesting restaurants, breweries and the West Side Market! ... more less