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“NEEDED A LOCAL GETAWAY” 4 of 5 stars
Review of Clarion Hotel Beachwood

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Clarion Hotel Beachwood
3.0 of 5 Hotel   |   26300 Chagrin Blvd, Cleveland, OH 44122   |  
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Ranked #26 of 35 Hotels in Cleveland
Cleveland, Ohio
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“NEEDED A LOCAL GETAWAY”
4 of 5 stars Reviewed March 10, 2014

I bidded on a hotel through Priceline at the last minute. When we arrived at the hotel there were no rooms ready for check-in because it was the day after Valentine's Day and the had 50 rooms check out at once. We waited about an hour until rooms were available but once we were checked in, there were no more problems. I had my granddaughters with me and the staff was very nice to them. We stayed for two nights and there was complementary breakfast both mornings. The second night my daughter decided to get a room and she too bid on Priceline and managed to get the same hotel.

Overall, our stay was very pleasant and the staff was very nice and helpful.

Room Tip: Get a corner room it is quieter.
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  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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77 reviews from our community

Traveler rating
    18
    29
    15
    10
    5
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20
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed February 18, 2014 via mobile

No way should this hotel be considered 3 stars. We made the mistake of putting the 'do not disturb' sign on the door as the cleaning staff woke me up at 830 the morning prior. We took the sign off at 930am and my room was never cleaned/made up for 2 days in a row. We told the front desk several times, yet nobody was sent to give me fresh towels/make the beds or empty garbage bins. The air vent was atrociously loud. You really have to crank the television up to hear over top of it. As a result, you can also hear the blaring TVs in the surrounding rooms. It's great that they offer free local calls, but the telephone in the room did not work for outgoing calls. We complained three times to the front desk and nothing was done. They told us that we would have to let them know what number we wanted to call and they could just call for me and try to transfer it. Despite the dissatisfaction with the room, the hotel would maybe be a two star...nothing more. The renovations (in progress) are very basic. The woman attending to the breakfast was the only pleasant and helpful staff member we encountered. Parking lot was full every evening due to the valet parking of the steak restaurant next door, so there was no parking between 6pm-midnight -including wheelchair parking.

Stayed February 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cindydek, Manager at Clarion Hotel Beachwood, responded to this review, February 20, 2014
Dear Cynthia, I am very concerned with the events of your stay. I sent you a personal message requesting more information so that I can thoroughly research this situation. Thank you, Cindy-GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, ON, Canada
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed February 11, 2014

We stayed at this hotel for 1 night on Jan. 28th 2014. Not being familiar with this chain, we were not sure what to expect. After a long drive (which included a stretch through a white-out snow storm) on our way from Ontario to Texas, we arrived to a warm welcome by the young man at the front desk who checked us in quickly and pleasantly. The room was comfortable and clean and there were several places to dine near by. Next morning we headed down to the breakfast room for the complimentary breakfast. The breakfast selection and quality was quite good; but the best aspect was the hostess Sheila who had a great personality and provided excellent attentive service. I would definitely recommend this hotel for the above reasons and also because it is a very easy off and on to the I-271

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cindydek, Manager at Clarion Hotel Beachwood, responded to this review, February 14, 2014
Thank you so much for your on-line response. Guest service is very important to us, and I look forward to sharing your responses with my staff! Glad you made it home safely to Texas, and if you are in the Beachwood area again, please stop! Cindy/GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed January 16, 2014

Very friendly hotel staff. They couldn't match the Expedia price, but that didn't stop them from being friendly. The lady in charge of the breakfast buffet over the weekend is not only efficient but an absolute sweetheart. Room was clean and comfortable and warm. Bed was very comfortable. Plenty of hot water. Fancy shower head cut back on the pressure, though. Big flat screen TV, plenty of channels. We were there Friday to Tuesday--the place was wonderfully quiet. It ain't the Ritz, but it was absolutely perfect for our needs. Would absolutely go back anytime I have to be in Cleveland.

Room Tip: Don't know that there's a bad room in the place. We were towards the back, off the "cou...
See more room tips
  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cindydek, Manager at Clarion Hotel Beachwood, responded to this review, February 14, 2014
Thank you for your comments regarding your recent stay with us. We really appreciate hearing about our guests experiences, and are happy that you enjoyed your stay! Please come back again. Sincerely, Cindy-GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Detroit Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 6, 2013

THE GOOD:
Hotel has had complete overhaul and looks great. Clean, modern and obviously new. Staff is friendly. Check-in went quickly.

THE BAD:
Hotel fitness room opens up at 6:30. Neither room key nor the front desk master key will allow access any earlier. Are you kidding? As a business traveler I need to be checking out by 7am in order for me to eat breakfast and be on my way. What good does a fitness center do that opens up at 6:30? To be fair, the nice gentleman at the front desk did try to open it for me but even he couldn't do that - pre-programmed door lock. If you're a business traveler that likes to get on the elliptical or treadmill and need to do it before 6:30 don't bother to stay here.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cindydek, General Manager at Clarion Hotel Beachwood, responded to this review, February 14, 2014
Thank you for your comments regarding our fitness center. Because of your response, we have extended the hours of operation for our fitness room. Thank you for making a positive change, and please come back! Cindy-GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woodbury, NJ
Level Contributor
37 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed April 20, 2013

I did know this hotel was about to close for renovations, but it was the closest and most reasonably priced hotel near the friends we were visiting so I booked it. A great location just off of the highway and nears lots of restaurants and shopping. The staff was very friendly and we were able to check in early. The breakfast was great -- scrambled eggs, home fries, sausage, waffles plus the continental stuff. The "fitness" room left much to be desired. The floor was basically ripped out and there was one treadmill and one ellipitcal, neither of which was plugged in. My husband the fitness freak was not a happy camper. He did find the local YMCA where he was able to work out for a daily rate of $10. The bed was comfy, the room was clean -- it was good enough for a stay to visit friends.

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed February 18, 2013 via mobile

My husband and I stayed at the Clarion after an awesome night out on the town. From the time we checked in to check out our stay was nice. Clerk at the front desk was very polite,helpful & knowledgable about the area. Even giving good tips on where to eat. The room was nice and clean and the price was GREAT!!

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Clarion Hotel Beachwood

Address: 26300 Chagrin Blvd, Cleveland, OH 44122
Phone Number:
Location: United States > Ohio > Cleveland
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Wheelchair access
Hotel Style:
#2 Best Value Hotel in Cleveland
Price Range (Based on Average Rates): $
Hotel Class:3 star — Clarion Hotel Beachwood 3*
Number of rooms: 194
Reservation Options:
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Also Known As:
Clarion Hotel Cleveland
Clarion Cleveland
Cleveland Clarion
Clarion Hotel Beachwood Cleveland, Ohio

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