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“Warm Welcome and Pleasant Stay” 4 of 5 stars
Review of Clarion Hotel Beachwood

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Clarion Hotel Beachwood
3.0 of 5 Hotel   |   26300 Chagrin Blvd, Cleveland, OH 44122   |  
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Ranked #26 of 35 Hotels in Cleveland
Ottawa, ON, Canada
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Warm Welcome and Pleasant Stay”
4 of 5 stars Reviewed February 11, 2014

We stayed at this hotel for 1 night on Jan. 28th 2014. Not being familiar with this chain, we were not sure what to expect. After a long drive (which included a stretch through a white-out snow storm) on our way from Ontario to Texas, we arrived to a warm welcome by the young man at the front desk who checked us in quickly and pleasantly. The room was comfortable and clean and there were several places to dine near by. Next morning we headed down to the breakfast room for the complimentary breakfast. The breakfast selection and quality was quite good; but the best aspect was the hostess Sheila who had a great personality and provided excellent attentive service. I would definitely recommend this hotel for the above reasons and also because it is a very easy off and on to the I-271

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cindydek, Manager at Clarion Hotel Beachwood, responded to this review, February 14, 2014
Thank you so much for your on-line response. Guest service is very important to us, and I look forward to sharing your responses with my staff! Glad you made it home safely to Texas, and if you are in the Beachwood area again, please stop! Cindy/GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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60 reviews from our community

Traveler rating
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    11
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Atlanta, Georgia
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 16, 2014

Very friendly hotel staff. They couldn't match the Expedia price, but that didn't stop them from being friendly. The lady in charge of the breakfast buffet over the weekend is not only efficient but an absolute sweetheart. Room was clean and comfortable and warm. Bed was very comfortable. Plenty of hot water. Fancy shower head cut back on the pressure, though. Big flat screen TV, plenty of channels. We were there Friday to Tuesday--the place was wonderfully quiet. It ain't the Ritz, but it was absolutely perfect for our needs. Would absolutely go back anytime I have to be in Cleveland.

Room Tip: Don't know that there's a bad room in the place. We were towards the back, off the "cou...
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  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cindydek, Manager at Clarion Hotel Beachwood, responded to this review, February 14, 2014
Thank you for your comments regarding your recent stay with us. We really appreciate hearing about our guests experiences, and are happy that you enjoyed your stay! Please come back again. Sincerely, Cindy-GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Detroit Michigan
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 6, 2013

THE GOOD:
Hotel has had complete overhaul and looks great. Clean, modern and obviously new. Staff is friendly. Check-in went quickly.

THE BAD:
Hotel fitness room opens up at 6:30. Neither room key nor the front desk master key will allow access any earlier. Are you kidding? As a business traveler I need to be checking out by 7am in order for me to eat breakfast and be on my way. What good does a fitness center do that opens up at 6:30? To be fair, the nice gentleman at the front desk did try to open it for me but even he couldn't do that - pre-programmed door lock. If you're a business traveler that likes to get on the elliptical or treadmill and need to do it before 6:30 don't bother to stay here.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cindydek, General Manager at Clarion Hotel Beachwood, responded to this review, February 14, 2014
Thank you for your comments regarding our fitness center. Because of your response, we have extended the hours of operation for our fitness room. Thank you for making a positive change, and please come back! Cindy-GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woodbury, NJ
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed April 20, 2013

I did know this hotel was about to close for renovations, but it was the closest and most reasonably priced hotel near the friends we were visiting so I booked it. A great location just off of the highway and nears lots of restaurants and shopping. The staff was very friendly and we were able to check in early. The breakfast was great -- scrambled eggs, home fries, sausage, waffles plus the continental stuff. The "fitness" room left much to be desired. The floor was basically ripped out and there was one treadmill and one ellipitcal, neither of which was plugged in. My husband the fitness freak was not a happy camper. He did find the local YMCA where he was able to work out for a daily rate of $10. The bed was comfy, the room was clean -- it was good enough for a stay to visit friends.

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 18, 2013

My husband and I stayed at the Clarion after an awesome night out on the town. From the time we checked in to check out our stay was nice. Clerk at the front desk was very polite,helpful & knowledgable about the area. Even giving good tips on where to eat. The room was nice and clean and the price was GREAT!!

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rockville, Maryland
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
79 helpful votes 79 helpful votes
2 of 5 stars Reviewed January 23, 2013

I stayed at the Clarion for two days with my 13-year old daughter. The management told me that the hotel is being demolished and replaced with two new hotels: One an upscale hotel and the other a new Clarion. That explains why the hotel was in poor shape.

Positives: Great location/ friendly staff/ free parking outside/ comfortable beds/ Large and decent free breakfast/ free newspaper including local (Cleveland) Sunday paper.
Negatives: Ice machines were broken on two floors/ wifi, tv, and house phone were broken, so had to move to new room. New room had funny noises at night in wall, and wifi was slow. Physical Fitness Room was worthless, and pool was non-operating.

Looking forward to replacement hotel, which manager said would happen in 2013.

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elmhurst, IL
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 28, 2012

Just finished a four night stay with my family while visiting family. We were able to book a two double bed room for $62 via a refundable prepaid deal on Expedia. At that price, this hotel is a screaming value. At the listed $89 it's still a good deal, but you need to accept a few minor compromises.

The hotel itself is an older property that is quite clean and well maintained, it's just a bit outdated cosmetically. The hallway carpets need to be replaced, the tv was a tube tv (heavens, I may never recover-it really was fine), the free wifi was pretty slow and a bit of color in the room would have perked it up a lot. On the other hand, it was very clean, the beds were pretty comfortable, the location is great and the free breakfast was for the most part excellent. The staff was very friendly.

A few minor quibbles:
The breakfast was fantastic our first two days, but as the hotel filled, many items weren't restocked promptly. Choices included scrambled eggs, potatoes, sausage patties, real waffles, breads, apples, bananas, oatmeal and grit packets, cereals, and juice and coffee.

Free USA Today and Wall Street Journals were available in the lobby. Our last day, the WSJ was left at our door. Not sure why the different levels of service, but maybe it took that long for my brand new frequent guest membership to hit my reservation.

The pool was under renovation so no comment on that and didn't see where it would have been. There was an elliptical and a treadmill in the exercise room. Nobody was using them when we were around and they were working fine.

Not sure why anyone complained about a lack of outlets. There was a four plex plug adapter by the bed and a few more around the room.

In summary, this is a great buy if you aren't expecting luxury. For the price I paid, it was well worth it and we plan to stay there again.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Clarion Hotel Beachwood

Address: 26300 Chagrin Blvd, Cleveland, OH 44122
Phone Number:
Location: United States > Ohio > Cleveland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #26 of 35 Hotels in Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Clarion Hotel Beachwood 3*
Number of rooms: 194
Reservation Options:
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Also Known As:
Clarion Hotel Cleveland
Clarion Cleveland
Cleveland Clarion
Clarion Hotel Beachwood Cleveland, Ohio

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