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Clarion Hotel Beachwood: Traveler Reviews

3.0 of 5
26300 Chagrin Blvd, Cleveland, OH 44122
Hotel amenities
Clarion Hotel Beachwood
Ranked #24 of 33 hotels in Cleveland
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38 reviews from our community

    Trip type
Traveler rating
    7
    11
    7
    9
    4
Date Rating
1 review
“You Get What You Pay For”
3 of 5 stars Reviewed December 2, 2012 via mobile

There was no luggage stand in the room.
There were only 2 hangers in the closet. When I called the desk to request more, the clerk asked how many I wanted. I said 4 or 5, to which she responded, "We don't put that many in the room." And then they gave me 4 anyway.
When I returned to my room late one night, I discovered that housekeeping had left no soap in the bathroom. They took away the used soap, but didn't replace it. When I called the desk, I was informed that I had to come down and get it. When I got to the desk and complained, the desk clerk told me to tell housekeeping because it wasn't her job -- all she did was watch the desk.
The comforter was stained.
The desk clerk was always on her cell phone.
I complained to Clarion and other than 2 auto-replies, they haven't responded.

Stayed November 2012
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Cincinnati
Top Contributor
69 reviews 69 reviews
35 hotel reviews
Reviews in 35 cities Reviews in 35 cities
96 helpful votes 96 helpful votes
“Well, I won't make that mistKe again”
2 of 5 stars Reviewed November 23, 2012 via mobile

This place is surface cleaned but don't go around in your bare feet - even or especially in the bathroom. Floors are stained and/ or dirty and everything looks a bit used. Front desk was grumpy and slow. Really , so many better hotels around here . I won't choose this one again.

  • Stayed November 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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See 6 more reviews by Gungadin for Cleveland
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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“Very comfortable”
4 of 5 stars Reviewed November 13, 2012

Really nice hotel, excellent and very friendly staff. Nice bed and pillows. Quiet. Good breakfast with eggs, bacon, and sausage.

Two small problems: The wi-fi only rarely worked, and the staff did say they were having trouble with it.

The lighting in the breakfast room is very dreary, more appropriate for a funeral parlor. The TV screen in the breakfast room was so dark it might as well have been off.

Room Tip: Room 121 is larger than some other rooms.
See more room tips
  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask gregncw about Clarion Hotel Beachwood
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Athens, Ohio
Reviewer
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“Satisfactory Business One-night Stay”
3 of 5 stars Reviewed November 7, 2012

This is a hotel with good food, clean beds/linens, comfortable, helpful staff, and good location. It fills up quickly during the week so reservations are best. The hotel needs renovation badly (is dark, carpets look dirty (particularly in the elevator), fitness center had two machines only. This is a hotel where passing through business people seem to stay. It was completely full but it was very quiet. Everything worked in the room.

Room Tip: The 4th/top floor was very quite.
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Upset29942 about Clarion Hotel Beachwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Windsor, Canada
1 review
“Don't judge a book by it's cover.”
4 of 5 stars Reviewed October 27, 2012

This is an older hotel, and the rooms could use some refurbishment (which I understand are coming soon). Plus, this is the first time I've had a room priced at $100 a night that didn't have a fridge and microwave. But everything else totally made up for it.
A clean room - and I mean spotless.
A quiet room - even being right next to the freeway.
A comfortable bed - better than most I've had before.
A terrific full breakfast included.
And then there's the staff. From front desk to housekeeping, breakfast staff to management - always smiling, polite, helpful, and personable. Literally the best customer service experience of my life.
Bottom line - if you're looking for a hotel in this area, I very much recommend this one.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Clarion Hotel Beachwood

Also Known As:
Clarion Hotel Cleveland
Clarion Cleveland
Cleveland Clarion
Clarion Hotel Beachwood Cleveland, Ohio
Address: 26300 Chagrin Blvd, Cleveland, OH 44122
Region: United States > Ohio > Cleveland
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #24 of 33 hotels in Cleveland
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
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Clarion Hotel Beachwood
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