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“Below par for a deli restaurant” 2 of 5 stars
Review of Jack's Deli & Restaurant

Jack's Deli & Restaurant
14490 Cedar Rd, Cleveland, OH 44121-3328
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Ranked #23 of 1,634 Restaurants in Cleveland
Certificate of Excellence
Price range: $0 - $20
Cuisines: American, Delicatessen, Kosher
More restaurant details
Restaurant details
Good for: Large groups, Families with children
Dining options: Lunch, Breakfast, Dinner, Takeout, Waitstaff
Norwalk, Connecticut
Level Contributor
24 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Below par for a deli restaurant”
2 of 5 stars Reviewed April 23, 2014

The service was spotty (and it wasn't even that busy), with a long wait just to get coffee. Food is average at best. The corned beef hash is tooooo salty!! Homefries are unexceptional, not quite cooked enough, and being cubed, had that "straight from the freezer" feel (and taste). This is a place people go to for familiarity, not for good food. We are obligated to go with family whenever we visit Cleveland, but the delis back East are much better in terms of food quality, freshness, and cleanliness.

Visited April 2014
1 Thank Janet B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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84 reviews from our community

Visitor rating
Rating summary
Date | Rating
  • English first
  • Any
English first
Level Contributor
22 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“Good Food”
5 of 5 stars Reviewed April 13, 2014

This place was great. We just left there and had such a pleasant experience. We ordered breakfast and lunch at our table. Our waitress being triad was Monica and we wish her well!
Iced tea was fresh and the coffee was hot. *****

Thank Caron S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aurora, Ohio
Level Contributor
95 reviews
74 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
“The Real Deal”
5 of 5 stars Reviewed April 10, 2014 via mobile

If you live in the Cleveland area or plan to visit, you must go to this authentic tasting deli minutes from Beachwood Place Mall. Whether you have a small or large group, they will do their best to accomodate you.

Be prepared to wait on a Saturday or Sunday but your patience will be rewarded. Choose breakfast or lunch tasty corned beef or thick cut challah french toast and expect a delicious meal. If you like soup order the Mike's Hearty Chicken Soup...a meal in itself! And unlike many other deli's the service is typically very good and the place is always clean.

Visited April 2014
Thank Jon L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eastlake, Ohio
Level Contributor
24 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
“Did anyone say Corned Beef and Matzoh Ball Soup?”
5 of 5 stars Reviewed April 3, 2014

OMG...Jack's is da bomb! I have been a customer at Jacks for well over thirty years and they never disappoint. Sometime that wait can be a little long, but the wait is well worth it. They know my family by name. The minute you sit down a bowl of pickles is placed on the table. My favorite are pickled tomatoes.

There are special everyday if you happen not to like corned beef. I usually start off the meal with a cup or if I'm really hungry, a bowl of matzoh ball soup...always a generous and hot piping bowl of soup...made daily. Next a totally stuffed sandwich made to order from the deli counter. Or maybe an order of cheese blintzes.

If there is room in my belly, I'll order a slice of NY cheese cake.

Oy...what a place!

  • Visited April 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Thank happymom2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterford, Connecticut
Level Contributor
102 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
“Friendly service, delicious and plentiful food, good for catering”
4 of 5 stars Reviewed January 2, 2014

We had two visits to Jack's this holiday season. First we took my elderly in laws there for dinner. When we arrived at 5:00 there were lots of empty tables, but by the time we finished dinner the place was quite full of families. They seemed especially good at meeting the needs of the older population. I noticed the staff greeted several people by name.
The potato pancakes, corned beef, whitefish salad, and chicken schnitzel were favorites. We shared a slice of pumpkin cheesecake for dessert and it was tasty. The green salad was the only not so great thing-a huge bowl of iceberg lettuce with some chopped vegetables on top. Salad is not the reason to go to this deli! Stick to their specialties and you can't go wrong.

We also ordered a sandwich platter and vegetable tray from their catering department for a post-holiday family gathering. They were very professional in their service, the platters were lovely, and the price was reasonable.
This is an excellent, unpretentious and high quality place.

  • Visited December 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
Thank Ann S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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