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“Great place; great people” 4 of 5 stars
Review of Aloft Cleveland Downtown

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Aloft Cleveland Downtown
3.0 of 5 Hotel   |   1111 West 10th Street, Cleveland, OH   |  
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Ranked #12 of 35 Hotels in Cleveland
Havertown, Pennsylvania
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Great place; great people”
4 of 5 stars Reviewed June 4, 2014

The hotel was very modern, the room was very nice and the staff was especially cordial. The room was very very clean. The valets were attentive and wished me good luck on my interview and asked how it went when we returned to the hotel.
The restaurant downstairs has a great menu.

Stayed May 2014, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill R, General Manager at Aloft Cleveland Downtown, responded to this review, June 7, 2014
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Bill Reed
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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154 reviews from our community

Traveler rating
    61
    53
    30
    2
    8
See reviews for
14
43
2
52
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
South Orange, New Jersey
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 3, 2014

I stayed for one night in late April 2014. The hotel was convenient to my downtown meeting and met my needs very well. The breakfast through the window concept was new, but very easy to manage. The bar was nice, although I was too tired make it back for a drink after dinner. It looked like there was a bachelorette party getting setup, so I suspect it was lively. Being connected to Ken Stewart's is a big bonus. Dinner with a colleague was great and we didn't have to go anywhere. There are other restaurants in the area, but Ken's is a favorite from the old days, when I used to go to Akron a lot. In general, the hotel will serve as an anchor for a section of Cleveland that is getting a much needed face lift. It can be hard to find using GPS, and the street configuration could be more helpful as well. Venturing out can be a challenge on foot, as it is at the bottom of a hill and everything you want to get to is uphill. I considered walking to my meeting, but the nice gentleman at the front desk pointed out that it was raining so I nixed that plan. Valet parking was very efficient and made sense given the price to self park. I will definitely stay here on my next trip to Cleveland.

Room Tip: If you haven't been to Ken Stewart's, go.
See more room tips
  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill R, General Manager at Aloft Cleveland Downtown, responded to this review, June 7, 2014
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We enjoy when our guests appreciate our property like we do. Thanks again!

Sincerely,
Bill Reed
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed June 2, 2014

We spent two nights on the Memorial Day weekend for a family wedding. The view of Lake Erie was pretty from our 6th floor room. The room was very nice and clean. Beds were very
comfortable. The only thing I didn't care for was that
there wasn't a complimentary breakfast included. The food in the kitchen/snack area downstairs was expensive. There wasn't even a restaurant close by that served breakfast. But besides that, we really enjoyed our stay at the Aloft Cleveland.

  • Stayed May 2014
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill R, General Manager at Aloft Cleveland Downtown, responded to this review, June 7, 2014
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. For future stays, please contact us directly to see the breakfast package rates we offer.

Sincerely,

Bill Reed
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto
Senior Contributor
41 reviews 41 reviews
23 hotel reviews
Reviews in 29 cities Reviews in 29 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed May 19, 2014

We stayed one night at the Aloft. The hotel was easy to find and the valet was quick and efficient. It is a new hotel and stays close to the Aloft Concept. The room was very comfortable, and large. There is a cafe in the office building attached which has lower priced food than the breakfast spot in the hotel.

It was quick to walk to downtown, and we felt safe the whole way. There are many shops and small restaurants in the area. It is close to all sports fields, and the R&R hall of fame.

Highly recommended.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill R, General Manager at Aloft Cleveland Downtown, responded to this review, June 4, 2014
Thank you for taking the time to review our hotel. We are pleased you enjoyed your visit and look forward to your future visits. Our location is definitely and asset and will only improve as the future development is concluded.

Regards,
Bill
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albany, New York
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 18, 2014

Friendly staff, very modern upscale hotel. Would have preferred more breakfast options but that's okay. Drinks pricey but it is an upscale hotel so it definitely didn't surprise me. Will definitely stay again and I highly recommended.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill R, General Manager at Aloft Cleveland Downtown, responded to this review, June 4, 2014
Thank you for your review of our hotel. We are pleased you enjoyed your stay and we look forward to your return visits.

Regards,
Bill
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh
Top Contributor
78 reviews 78 reviews
47 hotel reviews
Reviews in 46 cities Reviews in 46 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed May 17, 2014

This was my first stay at an Aloft brand hotel. Seemed to be styled in a European fashion, which is fine though the floorspace seems somewhat reduced. This hotel is new, and it seemed to be well maintained and the staff responded to my needs quickly and pleasantly. I would stay here again if the price and timing were right, but let me tell you a few things I observed that might influence your choice.
Trains - there is a light rail line on the "lake" side of the building. A positive to this is that there is a trolley stop across the street form the hotel, which I believe means you can get to the airport and other spots quite easily. However when trains approach this stop a barrier gate closes and bells ring. I was on the 5th floor and during the day this sound was fairly frequent and noticeable. It never bothered my sleep. There is also a freight line on the north side of the building. These trains are less frequent but still come by many times per day. If they happen to sound their horns it is noticeable. If you are a light sleeper, asking for a city view room would be my suggestion.
The window shades are the best I have ever used in a hotel room. They block light. The shades are in a track and are opened and closed via a chain. When closed, they block out virtually all light and quite a bit of noise, too. I suspect that these shades, combined with the sound of the A/C fan, blocked out much of the outside noise.
The room had a built-in padded bench/couch between two desks. Unfortunately there was no lighting, so if you wanted to sit and read there it was tough. There was a decent desk area and chair in front of one window, so that was well lit.
The bath area had some issues. First, the walk in, glass enclosed shower had nice hot water and very good pressure, plus an industrial strength exhaust fan. No steam build up on the glass. It would be nice if there was a towel hook on the wall outside the door (well, there was a hook but you could not get to it unless you left the shower - not much point to that). The toilet and shower were separated from the sink by a pocket type door, but the sink was right by the room door. If you are standing at the sink when that door opens you are exposed to the world. Not that I am that modest but I know my wife would not be crazy about it. Also it took at least 2 or 3 minutes before hot water would show up at the sink (the shower was almost immediate). If the Aloft manager is reading this, room 507.
Opposite the sink was a small closet and the coffee service and a safe. The closet was not deep, so clothes must be hung "facing you" on a series of hooks in a ladder like configuration. If you tend to hang up a lot of clothes when you travel, it may be tight. As I noted before, the room seemed to have a reduced footprint, which is OK - Americans are too wasteful as it is, and the loss of floor space was revealed in the smaller closet.
The hotel lobby is an open design, with a circular desk for check-in and a small food and drink convenience area to the right. There is also a pool table and chairs and benches for people to hang out. The problem here was noise - when I arrived there were a number of people hanging out and it made it difficult to communicate with the desk clerk.
Food wise there are at least 2 restaurants immediately adjacent and many more within a few blocks. For healthy adults, much of the downtown is within walking distance.
Overall, I liked the hotel and would give it another shot. Just be aware that this chain might be different than what you are used to.

Room Tip: City side for less noise
See more room tips
Green Features: They offer 250 points if you forgo maid service - too bad I missed the door hanger to make this happen. That is a great policy.
  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill R, General Manager at Aloft Cleveland Downtown, responded to this review, June 4, 2014
Thank you for your detailed review of our property. You make some great points regarding your stay and for any return visits, I would be happy to make accommodations on the "City View" side of the hotel. Thank you again and we look forward to seeing you in the future.

Regards,
Bill
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Lauderdale, Florida
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 13, 2014

What can I say... ALOFT never disapoints. I'm an avid ALOFT loyalist and nothing makes me happier than when I travel on business and check in to a hotel I know what to expect from. They deliver. The hotel is situated on the edge of town so it seems isolated, but I see amazing potential. The choice of restaurants at ground level of hotel is fantastic. I enjoyed my stay very much. Friendly staff. Good vibes. I will most certainly stay again. Just one complain... ALOFT hotels seem to be going up in price!!! Makes me sad as my company keeps me on a strict travel budget. Highly recommend!!

Green Features: I wasn't aware of any practices except for the Go Green program.
  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill R, General Manager at Aloft Cleveland Downtown, responded to this review, June 4, 2014
Thank you for your great review of our hotel. We enjoy when people appreciate the uniqueness of our property and brand and look forward to return visits in the future.

Regards,
Bill
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Aloft Cleveland Downtown

Address: 1111 West 10th Street, Cleveland, OH
Phone Number:
Location: United States > Ohio > Cleveland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Wheelchair access Airport Transportation
Hotel Style:
#10 Business Hotel in Cleveland
#11 Romantic Hotel in Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Aloft Cleveland Downtown 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Aloft Cleveland Downtown Ohio

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