We have stayed several times at this location while visiting CWRU. Very convenient to campus and Little Italy. Rooms are comfortable and clean and staff is very friendly. The only complaint this time is with the Bistro for breakfast. VERY long wait for a couple of bowls of oatmeal (and it wasn't busy) and we noticed people who had ordered eggs, etc. also had very long waits. Seemed disorganized. I can't imagine how they handle a crowd. There is a Starbucks across the way and a Panera just down the street which would have been much better options for breakfast.