Just stayed at this newer hotel. The location is great if you're going to Case Western or University hospitals; the museums and symphony are also very close and within walking distance. The rooms were very clean and comfortable. There is a shuttle that will take you for free within a 3 mile radius. This is very helpful if you are going to the Cleveland Clinic, which it seems many people do. The drop-off/pick-up area is a little tight, but we didn't have any problems, and the car Valet worked very well (but it does cost extra). Service was friendly and generally efficient, but a bit understaffed at the front desk.