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“Rooms so quiet!” 5 of 5 stars
Review of Courtyard Cleveland University Circle

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Courtyard Cleveland University Circle
3.0 of 5 Hotel   |   2021 Cornell Road, Cleveland, OH 44106   |  
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Ranked #8 of 32 hotels in Cleveland
Massachusetts
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
“Rooms so quiet!”
5 of 5 stars Reviewed July 12, 2013

We just stayed one night and did not spend much time here except to sleep - but well worth it. The room, though near the elevator, was almost too quiet! The decor is modern, and somewhat upscale, beds comfy. The location is just across from the Case Western campus and University Circle. Our room did not have much of a view - just a parking garage.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review, July 22, 2013
Outdoorsyone,
We appreciate you taking the time to write a review about your experience with us at Courtyard Cleveland University Circle. It’s great to hear you enjoyed a quiet stay in our comfortable accommodations. We hope you’ll have an opportunity to return for another visit. Thank you again for writing.

Sincerely,
Scott Starek, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

46 people have reviewed this hotel

Traveler rating
    22
    19
    5
    0
    0
See reviews for
15
9
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10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Alexandria, Virginia
Top Contributor
142 reviews 142 reviews
39 hotel reviews
Reviews in 72 cities Reviews in 72 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed July 9, 2013

This two-month old hotel was a delight to stay in for 2 nights. The staff was very friendly and helpful, and everything about the hotel was designed for the comfort of the visitor. There is a nice cafe downstairs with healthy selections and a Starbucks right next store. Little Italy and the museums of Univeristy Circle are all just a short walk away so the location is perfect. The rooms are comfortable and offer plenty of room to spread out. Great beds for slepping as well. I would stay here again.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review, July 17, 2013
Natsfan24,
We’re happy to hear from you, and we’re glad you had a delightful stay with us at Courtyard Cleveland University Circle. It’s great to receive your kind comments about our friendly staff, comfortable accommodations, and all that our central location has to offer. We appreciate your review and hope you’ll visit us again soon. Thank you again for writing.

Sincerely,
Scott Starek, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 8, 2013

I stayed there to check out Case Western reserve University right across the street. I found the hotel online by accident and was blown away! The place is only two months old and fantastic! The WiFi was good and steady. Whatever the Starbucks in the lobby didn't have, the 24 hr Starbucks across the street had. No problem. The Pool had a small glitch and was down for a day, but they corrected it and swimming resumed. The Front Desk staff knew the area and had plenty of suggestions for dinner and sight seeing. The area around the hotel was really cool too!

Room Tip: The fold out chair/bed was comfy!
See more room tips
  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review, July 17, 2013
Sara F,
Thank you for writing a review. We appreciate you choosing to stay with us while visiting Case Western Reserve University. I’m pleased to hear we exceeded your expectations with our new hotel, great location, and helpful staff. We enjoyed having you as our guest and we hope you’ll visit us again soon at Courtyard Cleveland University Circle. Thank you again for writing.

Sincerely,
Scott Starek, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saline, MI
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 8, 2013

My husband and I were traveling from Ann Arbor to attend the Tigers/Indians game. The hotel itself is brand new and very modern. It was quite small but did have a little area where you could purchase snacks and other necessities. There was a bar and a little deli but we didn't take advantage of any of that. We were very disappointed to learn that the pool was closed for maintenance when we got there. Although, it was very small anyway and there was no hot tub. There is a Starbucks across the street which was nice. The valet was very fast, the staff was super friendly and even printed off directions for us as we departed and wanted to get some breakfast and visit The Christmas Story house. Everything was comfortable and clean. Although I doubt we'd ever return to Cleveland, we would stay at this hotel again. Hopefully the pool will be open!

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review, July 17, 2013
FarminRaeRae,
Thank you for writing a review about your stay with us while in town for the Tigers/Indians game. We appreciate you selecting our hotel and we’re glad you enjoyed our clean and comfortable rooms as well as our friendly staff. I sincerely apologize for your disappointment in finding the pool closed for maintenance purposes. We hope you’ll have an opportunity to visit us again at Courtyard Cleveland University Circle. Thanks again for writing.

Sincerely,
Scott Starek, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 8, 2013

This Courtyard looks and feels like a well thought out European boutique hotel. It is comfortable, decorated tastefully in stylish modern decor, and provide all the amenities and great service needed for a comfortable stay. The staff and management are friendly and very helpful.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review, July 16, 2013
YShimon,
Thank you for your review and complimentary feedback on our great hotel. We’re glad you had a comfortable stay and found our hotel’s modern décor and variety of amenities to meet your travel needs. I’ll be certain to pass along your kind comments to our team about their excellence in service. We enjoyed having you as our guest and we hope you’ll visit us again soon. Thank you again for writing.

Sincerely,
Scott Starek, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Orleans, Louisiana
Top Contributor
59 reviews 59 reviews
31 hotel reviews
Reviews in 35 cities Reviews in 35 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed July 7, 2013

I needed to stay in a hotel near Cleveland Clinic, and discovered this Courtyard. It's a new hotel, so everything was in top condition, and the overall layout and design was very appealing. The staff was extremely accommodating: the airport van driver insisted on taking me to an early meeting; the front desk staff made sure I knew exactly how to get back and forth to area attractions; housekeeping kept the room spotless. The location is perfect for any activity on the Case Western campus, and Orchestra fans should now consider this their home. Severance Hall is a short walk away and the contemporary art museum is across the street. I'd stay there again, no question.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review, July 13, 2013
NolaHal
We appreciate your review and complimentary feedback on our new hotel. I’m pleased to hear you had an enjoyable stay and found our friendly staff accommodating to your requests, your room spotless during your visit, and our location perfect for your travel needs. We’re happy to have had you as our guest, and we hope you’ll visit us again soon at Courtyard Cleveland University Circle. Thank you again for writing.

Sincerely,
Scott Starek, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, Ohio
1 review
5 of 5 stars Reviewed July 6, 2013 via mobile

We had a family member at University Hospital for an extended hospital stay. We stayed at the Courtyard for approximately one month. The hotel is literally located directly across the street from the entrance to the hospital. It could not be more convenient. The room was very clean and comfortable and the staff was always very kind, professional and accomodating. Parking is also a snap with the convenient valet out front. This hotel is a very welcome addition to the university circle area and is a wonderful place to stay.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review, July 9, 2013
sportstime,
We appreciate your review and for choosing to stay with us at Courtyard Cleveland University Circle. We’re glad our convenient location, friendly staff, and comfortable accommodations made for an enjoyable stay. Please plan to visit us again the next time you travel to Cleveland. Thank you again for writing and sharing your experience.

Sincerely,
Scott Starek, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Courtyard Cleveland University Circle

Also Known As:
Courtyard Cleveland University Circle Ohio
Address: 2021 Cornell Road, Cleveland, OH 44106
Phone Number:
Location: United States > Ohio > Cleveland
Hotel Style:
#11 Family Hotel in Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Cleveland University Circle 3*
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