Main design features: I really don't care for Courtyards in general (more expensive than Fairfield without the complementary breakfast), and I want to make that clear up front because my review may be colored by that bias. I typically travel alone on business, and so I am not as interested in what I saw as one of the main design features of this facility, the many social settings provided throughout the property. The hotel provides outdoor seating around a fire-pit, patio tables near another fireplace, and multiple nooks and sittong areas in the restaurant and lobby areas. I prefer the simpler setup and free breakfast at Marriott properties like Fairfield Inns when I am not staying in a full service hotel; but, groups may find this property very nice because it does offer these seating areas as well as the restaurant, a simple convenience store, and the top condition of a relatively new property.
Service and locale: I did highly appreciate the helpful front desk staff who directed me to a nearby grocery, and I like the courtesy van that is able to drop off and pick up guests on short trips. I did not get to enjoy the museums nearby which are a big attraction and part of the Case Western Reserve campus which this hotel abuts. The hotel is also next to several buildings of the University Hospital system and many convenience food restaurants are nearby for the student population.
Highlight: By far the most important thing to know when visiting this property is that Little Italy, a well known neighborhood with offbeat shops and restaurants, is just a short walk from the hotel. Italian restaurants of varying degree of formality are sprinkled around this little area like grated Parmesan on spaghetti. Many offer outdoor seating to enjoy the spring and summer weather, and I can attest to great food. The area seemed fairly safe to walk, especially for a group full of pasta and wine. And the hotel van would probably make a 2 minute trip to pickup guests after dark or in uncomfortable weather.
Downsides: There are not too many. Valet parking is $18 per day; perhaps not a lot for some travelers, but worth considering in planning for the trip. Rooms have small refrigerators but no microwaves, although there is one in the lobby convenience store area. I could not find a super convenient drugstore. There is supposed to be a Rite-Aid that is a little far to walk, so plan to carry what you need or use the courtesy van.
If you have business in the area, especially with a group traveling together, this is an ideal spot. I recommend you skip lunch, tour the Italian food nearby, and sit outside around the fire-pit to unwind at the end of the day.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
July 5, 2013
Report response as inappropriate
Thank you for writing a review about your experience with us at Courtyard Cleveland University Circle. It’s great to hear you had an opportunity to explore Little Italy and the delicious food that wonderful restaurants have to offer. I’m glad found our front desk staff helpful and the courtesy van a value added service during your visit. We hope you’ll have an opportunity to visit us again and experience the other area attractions near our property, as well as another visit to Little Italy. Thank you again for your review and recommendations of our hotel to group travelers.
Scott Starek, General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.