We have stayed at this hotel many times over the past 10 years since it opened and stayed there once again last week when visiting as an outpatient at the Cleveland Clinic, and it consistently impresses. Renovations are now being done in the lobby and room floors to create a more sleek modern look though it didn't look old or worn during our last stay. From the concierge positioned at the front entry to the front desk staff and bellmen, the service is outstanding. They welcome you like an old friend and will even escort you to your room should you require assistance. We stayed on the executive floor and since the club room was being renovated they made sure we knew that a temporary club was available on the main floor. The onsite restaurant (Table 45) is run by one of the top chefs in Cleveland. Chocolates and fresh fruit were waiting in our room for us and after a day of flying was a welcome sight! If you are there to visit the Cleveland Clinic there is an attached walkway to the hotel so one doesn't even need to go outside to access the hospital. We noticed that many of the hotel staff were the same as we have had in years past which speaks volumes about the type of management and care their employees receive. This only translates into a warm and welcoming feel for visitors and a true feeling of coming home. - The rooms are appointed beautifully, bathroom amenities are top of the line and as a frequent traveler I much appreciate the dental kit amenity as well.
This is the only hotel choice for us whenever we visit Cleveland, whether for business or personal travel. Good location, great staff, this is what a hotel experience should be!
- Official Description (provided by the hotel):
- The InterContinental Cleveland is situated on the campus of the prestigious Cleveland Clinic, less than two kilometres (one mile) from the University Circle cultural and arts district. Legacy Village shopping and entertainment, the Rock and Roll Hall of Fame and Museum, Progressive Field and the Historic Warehouse District are all within easy reach. ... more less
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- Also Known As:
- Intercontinental Cleveland
- InterContinental Hotel Cleveland Ohio