This hotel was pretty nice. I had a room next to the elevator so I could hear it going up and down all night but it didn't bother me too much. I used the premium internet and it was speedy enough to stream a couple movies on my laptop through a wired connection. Wireless was a bit laggy. The bed was very firm but again It grew on me throughout my 1 week stay for business. The tv was decent also. The staff at the front counter were very helpful as in supplying order in menus of other companies, they had an entire cabinet full of a variety of choices. I don't care for room service so I displayed the "do not disturb" sign outside my door for the length of my stay and was politely prompted by them via phone call/messages to assist with anything I needed. Overall I was pleased.