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“Very nice place” 4 of 5 stars
Review of Hilton Garden Inn Cleveland Downtown

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Hilton Garden Inn Cleveland Downtown
3.0 of 5 Hotel   |   1100 Carnegie Ave, Cleveland, OH 44115   |  
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Ranked #5 of 34 hotels in Cleveland
Lexington, Kentucky
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Very nice place”
4 of 5 stars Reviewed December 6, 2012

Great place to stay, very clean and well maintained. Only stayed for one night for an appointment at the Cleveland Clinic. Just remember there is a separate charge for parking. Myself didn't like the adjustable bed as it did not function and it was too soft which I didn't realize till late.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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688 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (116)
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West Chester, PA
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 5, 2012

Really wanted to love this lace as the room was very clean and the amenities you want are in place. Loved the reception desk people as they were very friendly and engaged. Small tweakings necessary but even those could just have been the result of a bad day for the particular employee. Would come back

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winnipeg
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 3, 2012

I have been staying here every week for over a year. People running the place are very nice. Breakfast has everything you need and more. I've always found the rooms to be ready and clean. Great location at a reasonable price.

Room Tip: Make sure you ask for a room not adjacent to elevator. They can be noisey. King beds are like sleep...
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  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Rapids, Michigan
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 25, 2012

The Hilton Garden Inn is conveniently located next to the Progressive Field the home of the Cleveland Indians. The accommodations are spectacular (clean, friendly....). You are literally 5 minutes from your room to the ticket gate. I would highly recommend this hotel for your downtown Cleveland stay.

Room Tip: Ask for a room that faces the stadium not the highway.
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  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIClevelandDntwn, Guest Relations Manager at Hilton Garden Inn Cleveland Downtown, responded to this review, November 29, 2012
Thank you for taking the time to write a review on your stay with us. Not only are we directly across the street from the baseball stadium but the Quicken Loans Arena is right around the corner where the Cleveland Cavs play and great concerts are held like Bon Jovi coming in March! Thanks again!
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Johnson City, Tennessee
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 20, 2012

This is a great hotel, with a reasonable rate of about $90. You get a good deal in your room with the microwave, fridge, (I paid $160 for a hotel in Chicago and didn't get a fridge or a microwave)hairdryer, and the beds are super comfy. There is also a great view of Cleveland's skyline on the 9th floor. The shower head is adjustable (!) and the countertop was very elegant. However, my problem was with the bathroom. I don't know if it was the vent or the soap, but I was allergic to something in there. I sneezed every time I walked in. Other than that, great place, excellent location, nearly a block or two from I-90, Progressive Field was across the street, and right next to the downtown area. Parking was a breeze, too. They have their own lot that you enter and exit at your own pace, with a card.

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIClevelandDntwn, Guest Relations Manager at Hilton Garden Inn Cleveland Downtown, responded to this review, November 29, 2012
Thank you for the great review. And yes, all our rooms have refrigerators, microwaves, coffee, hair dryers, iron and ironing board along with a great tv channel line up which includes HBO. Thank you for choosing to stay with us and hope to have you back again!
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Overland Park,KS
Top Contributor
491 reviews 491 reviews
268 hotel reviews
Reviews in 202 cities Reviews in 202 cities
282 helpful votes 282 helpful votes
5 of 5 stars Reviewed November 19, 2012

Right across from Progressive Field and 2 blocks away from Quicken, this is a great location is you want to stay downtown. Great front desk staff. Rooms are clean and quiet (if you are on the side opposite the freeway). Parking is behind the hotel. If you need to go out for dinner, you may have to drive, or walk a few blocks.

Stayed November 2012, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ohio
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 15, 2012

Due to a reservation mix-up from the hhonnor website, my stay over there on the 10th of Novenber was pushed back to Nov. 18th. Needless to say, that defeated the purpose of making the reservation for the Madonna concert (which also caused the hotel to be completely booked.)

Talking to the staff (Stacy), she was able to get me a room (albeit smoking room, as all the non-smoking rooms were sold out). When we arrived at the hotel, we were bothered by the smoke in the rooms.

After 3 trips from the rooms the lobby, we were actually able to get a non-smoking room (thanks to Stacy again, she's great in accommodating the needs of ours), even though the room was right next to the elevators.

One thing to complain was that there was some drunk tenant who had no self control and knocking on the door of one nearby room... But it's no fault of the hotel or the staff.

Overall, clean rooms, great staff, and very close to the venue of the concert (10 min. walk to Q arena). I'll definitely book rooms there again for my next trip to Cleveland.

Room Tip: away from the elevators.
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Cleveland Downtown

Address: 1100 Carnegie Ave, Cleveland, OH 44115
Phone Number:
Location: United States > Ohio > Cleveland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Cleveland
#5 Romantic Hotel in Cleveland
#7 Business Hotel in Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Cleveland Downtown 3*
Official Description (provided by the hotel):
The Hilton Garden Inn Cleveland Downtown is conveniently located in downtown Cleveland next to Progressive Field. Our hotel has 240 guestrooms, suites and accessible rooms as well as a fitness center, pool and whirlpool. Hold your next business meeting in the Gateway Conference Center, boasting 20,000 sq. ft. of space, full-service catering and AV equipment. After a busy day enjoy convenient parking, a martini at Harvey’s Bar and dinner at the Great American Grill or in your room ... more   less 
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Also Known As:
Hilton Garden Inn Cleveland Downtown Hotel Cleveland
Cleveland Hilton Garden Inn
Hilton Cleveland
Hilton Garden Inn Cleveland Downtown Ohio

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