From check-in until check-out everything about the hotel was fantastic. The staff could not be friendlier. They were all very helpful and courteous. The room was very clean. The breakfast buffet was outstanding. I really can't say enough good things about this hotel. Perfect location next to progressive field, within walking distance to science center, rock hall of fame, browns stadium, and lake erie. not to mention numerous restaurants nearby. This is also the first hotel I have ever left a note with stating how pleased I was with my stay. If your going to cleveland this is the place to stay.