We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Smooth Stay” 4 of 5 stars
Review of Hilton Garden Inn Cleveland Airport

Save Saved
You added Hilton Garden Inn Cleveland Airport to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hilton Garden Inn Cleveland Airport
3.0 of 5 Hotel   |   4900 Emerald Court S.W., Cleveland, OH 44135   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
PARK STAY AND GO
Ranked #3 of 34 Hotels in Cleveland
Roy, Utah
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
Reviews in 28 cities Reviews in 28 cities
24 helpful votes 24 helpful votes
“Smooth Stay”
4 of 5 stars Reviewed 4 days ago NEW

This was my first stay at a Hilton Garden Inn, and I liked the concept. I had a positive, very brief stay.
My standard room was spacious, but it was a bit plain. The in-room refrigerator was stocked with two complimentary bottles of water. I appreciated that touch.
The fitness center was clean and the equipment I used was in working order including the integrated TV. I've found that can be hit and miss at other places.
Breakfast isn't complimentary, but it was prepared spot on.
The hotel staff was friendly and demonstrated a service first attitude.

  • Stayed September 2014, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

343 reviews from our community

Traveler rating
    190
    108
    22
    20
    3
See reviews for
76
63
33
123
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Louisville, Kentucky, USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a delightful experience at this hotel. Plus they had food and a bar in the evenings! Then a block away as a Sports Tavern & Subway. It is hidden but a good hidden treasure to find out about! No plane noise either. That is surprising being close to the airport. I would stay there again

  • Stayed September 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Ontario
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for two nights, on a mini-vacation. We found the staff friendly, helpful, and efficient. The hotel was full, but still very quiet. The room was very clean and had Nutregena products in the bathroom. Towels were thick, soft and absorbent. The breakfast was excellent, as was the lunch. No problems with the wireless internet connection. Easy to control the room temperature ourselves. Will surely stay here again. I recommend this hotel.

Room Tip: We faced the busy airport and were able to watch the planes come and go. The noise from the planes i...
See more room tips
  • Stayed September 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Ontario
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for two nights, on a mini-vacation. We found the staff friendly, helpful, and efficient. The hotel was full, but still very quiet. The room was very clean and had Nutregena products in the bathroom. Towels were thick, soft and absorbent. The breakfast was excellent, as was the lunch. No problems with the wireless internet connection. Easy to control the room temperature ourselves. Will surely stay here again. I recommend this hotel.

  • Stayed September 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGICLEAP, Guest Relations Manager at Hilton Garden Inn Cleveland Airport, responded to this review, 5 days ago
Thank you for taking the time to write such a thorough review of our property. I am so happy to know your stay was a memorable one and we look forward to welcoming you back to the hotel in the future. You can count on us….Guaranteed!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burton, United States
1 review
4 of 5 stars Reviewed 1 week ago

The Hilton Garden Inn was very good. I was disappointed in the internet. It took a long time to be able to connect. I had to contact tech support twice due to time constraints. Rooms are very good with a few irritating design issues. Money seems to be spent to make things appealing and comfortable but the toilets are still designed for the 19th century-ie very low.

  • Stayed September 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGICLEAP, Guest Relations Manager at Hilton Garden Inn Cleveland Airport, responded to this review, 5 days ago
We appreciate you taking the time to review our hotel. I am disappointed to hear you found the internet to be difficult to use and apologize for the issues it caused you. We do hope you consider staying with us again in the future should your travels bring you back to our area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ann Arbor, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Clean rooms. Friendly, helpful staff. Traveled with youth soccer team. Pool was clean, nice. Plenty of towels. Hot showers. Everything you want and expect from a premiere hotel. Excellent food available on property.

  • Stayed August 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGICLEAP, Guest Relations Manager at Hilton Garden Inn Cleveland Airport, responded to this review, 5 days ago
Thank you for your wonderful review of our hotel. I am thrilled to hear your team found our hotel to be a perfect fit for your stay. We look forward to welcoming you back to our hotel on your next visit to Cleveland!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pennsylvania
Top Contributor
86 reviews 86 reviews
22 hotel reviews
Reviews in 49 cities Reviews in 49 cities
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here one night at the end of a business trip before a morning flight home. Check in was very efficient, the room comfortable, clean & quiet, and breakfast was great before the flight. In room internet access

The one caution is that even though the hotel is very close to the airport, it is a bit of a pain to get to and from. Where do these roadway engineers get their degrees? Turning in a rental car takes 10 minutes at least to drive to the (horrible) CLE rental car facility, even though as the crow flies it's about a half-mile from the Garden Inn.

If you don't have a car, this Garden Inn is rather remote from anything so plan on eating and drinking right at the hotel.

  • Stayed August 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGICLEAP, Guest Relations Manager at Hilton Garden Inn Cleveland Airport, responded to this review, 5 days ago
Thank you for providing us the opportunity to call you our guest and for sharing your experience while with us. We are very happy you found your room to be so comfortable and our staff efficient and helpful to your needs. We look forward to welcoming back as our guest in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hilton Garden Inn Cleveland Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Cleveland Airport

Address: 4900 Emerald Court S.W., Cleveland, OH 44135
Phone Number:
Location: United States > Ohio > Cleveland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Cleveland
#3 Best Value Hotel in Cleveland
#3 Family Hotel in Cleveland
#5 Romantic Hotel in Cleveland
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Cleveland Airport 3*
Official Description (provided by the hotel):
"The Hilton Garden Inn Cleveland Airport is conveniently located just 2 miles from Cleveland Hopkins International Airport. Our hotel has 168 guestrooms, suites and accessible rooms as well as a fitness center and pool. Shuttle service to and from Cleveland Hopkins Airport makes getting here simple. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hotels.com, Priceline, Tingo, Travelocity, Hilton Hotels, Odigeo, Venere and Otel so you can book your Hilton Garden Inn Cleveland Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Cleveland Airport Hotel Cleveland
Hilton Cleveland
Cleveland Hilton
Hilton Garden Inn Cleveland Airport Ohio

Owners: What's your side of the story?

If you own or manage Hilton Garden Inn Cleveland Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.