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“Great comfy stay!” 5 of 5 stars
Review of Hilton Garden Inn Cleveland Airport

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Hilton Garden Inn Cleveland Airport
3.0 of 5 Hotel   |   4900 Emerald Court S.W., Cleveland, OH 44135   |  
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Ranked #5 of 35 Hotels in Cleveland
Certificate of Excellence 2014
Ames, Iowa
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
“Great comfy stay!”
5 of 5 stars Reviewed July 28, 2014

Booked this hotel for 2 nights while we explored Cleveland. Slept well, room was clean - minus the bathroom ceiling which appeared to have a spray pattern of lotion (dear God let it be lotion.) I personally liked the adjustable firmness beds, but my traveling companions said that they couldn't tell a difference no matter the setting. We didn't eat the food as it was $11/pp for breakfast, but we did appreciate the free coffee and lemon/lime water jug in the lobby. Staff was very friendly, welcoming. Two people in my group used the hot tub/pool, liked it, but thought it may have been over chlorinated. Price was good, if ever in Cleveland again I will definitely look it up.

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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403 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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Atlanta, Georgia
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 22, 2014

Due to the convenient location near the airport and the pleasant accommodations, I returned for another business stay. The staff is consistently friendly and efficient and the rooms are clean and quiet. The breakfast was quite good with many options to choose from. The fitness room is extremely small though so only expect a limited area. The small indoor pool and hot tub looked inviting although I had no time to enjoy it.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Parker, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 21, 2014

Services and staff We found the services and staff to be extremely professional during stay. The room was clean and all amenities were in excellent repair. I would recommend this hotel for family and business stays.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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Lawrenceburg, Indiana
Top Contributor
52 reviews 52 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed July 21, 2014

We were here about three years ago, and chose it again for a family get together. What makes this place a stand-out is the staff. The room had a few minor issues, but the staff is so friendly and helpful it doesn't matter. From check in to check out this was a great experience and we we defintely chose this location again.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Service
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Atlanta, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 21, 2014

Due to the convenient location near the airport and the pleasant accommodations, I returned for another business stay. The staff is consistently friendly and efficient and the rooms are clean and quiet. The breakfast was quite good with many options to choose from. The fitness room is extremely small though so only expect a limited area. The small indoor pool and hot tub looked inviting although I had no time to enjoy it.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 19, 2014

We were just going to pass by Cleveland on our way home from a 2 week trip and chose this hotel rather than a downtown one to save a bit of money. At checkin we found it to be so nice and close to downtown (20 minute drive) that we immediately booked another night so we could enjoy the Rock and Roll Hall of Fame the next day. Although breakfast was $10.25 extra, it was all you can eat with eggs, pancakes etc cooked to order. It was so ample we didn't need lunch!

The room itself was quiet, comfortable and clean, and the staff friendly and helpful.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Summerville, SC, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 16, 2014

We travel north to Ohio to visit family and friends on a regular basis. This Hilton Garden Inn is a great place to stay with a great staff. The Bed-n-Breakfast deal is good way to start the day. And, the comfortable beds are a great way to end the day!!!!

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGICLEAP, General Manager at Hilton Garden Inn Cleveland Airport, responded to this review, July 17, 2014
Thank you for sharing your experience and we are absolutely thrilled to be your go-to hotel. We love to hear that you enjoy the bed and breakfast package and that the Garden Sleep System beds make for a comfortable sleep. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Cleveland Airport

Address: 4900 Emerald Court S.W., Cleveland, OH 44135
Phone Number:
Location: United States > Ohio > Cleveland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Best Value Hotel in Cleveland
#3 Business Hotel in Cleveland
#4 Family Hotel in Cleveland
#5 Romantic Hotel in Cleveland
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Cleveland Airport 3*
Number of rooms: 168
Official Description (provided by the hotel):
"The Hilton Garden Inn Cleveland Airport is conveniently located just 2 miles from Cleveland Hopkins International Airport. Our hotel has 168 guestrooms, suites and accessible rooms as well as a fitness center and pool. Shuttle service to and from Cleveland Hopkins Airport makes getting here simple. ... more   less 
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Also Known As:
Hilton Garden Inn Cleveland Airport Hotel Cleveland
Hilton Cleveland
Cleveland Hilton
Hilton Garden Inn Cleveland Airport Ohio

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