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“Great stay” 5 of 5 stars
Review of Hilton Garden Inn Cleveland Airport

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Hilton Garden Inn Cleveland Airport
3.0 of 5 Hotel   |   4900 Emerald Court S.W., Cleveland, OH 44135   |  
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Ranked #2 of 33 hotels in Cleveland
Cincinnati, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great stay”
5 of 5 stars Reviewed October 24, 2013

Hotel location is perfect, very close to the airport yet there is no noise level to put up with. Great staff that genuinely cares about the comfort of your stay. Also very good restaurant very close to the hotel.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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317 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
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English first
Nashville, Tennessee, USA
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed October 22, 2013

Rooms were clean and spacious. Front desk staff was extremely courteous. Hot tub and pool were above average, and were not crowded at all later in the evening. Bar service was excellent with a nice outdoor patio.

Stayed August 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buffalo, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 18, 2013

Wonderful stay. I felt very comfortable here as if it was a home a way from home. Had two rooms which were both very well appointed. Great Staff, especially front desk agents and Diamond the Room attendant. Excellent food choices at the in house restaurant. Pork chop was very inventive. Great location very close to the Rapid train station as well as to the highway. Will recommend to others and will most certainly return again when coming to the area.
Thank you for Everything!

Room Tip: Side with the woods is very nice to wake up too
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Top Contributor
69 reviews 69 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 18, 2013

I stayed there in the past 9 years and have stayed there a couple of times since then.. very consistent smaller hotel: Clean, Very convenient to the Hopkins Airport, and easy to get in and out of. Staff is very friendly. Rooms are clean and comfortable.. Beds are really comfortable..and a nice small diner to eat dinner and breakfast there.
i recommend to any traveler going to Cleveland

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 17, 2013

I was so tired when I arrived in the evening after a long day of business-tripping. The check-in took maybe two minutes and the clerk was friendly and helpful (but not very chatty, thankfully). My room was clean and comforting with lots of options for lighting, an orderly closet with all the essentials, a fridge with some water and a Kuerig machine! I met a colleague downstairs for dinner and some drinks ~ two waiters helped us, the chef came out to say hello, and the food was delicious. We sat down in the restaurant area for two hours, it was relaxing and pleasing to stay for a while.
I used the business center to check in to my flight and print my boarding pass then had a lovely, quiet sleep. Check out took only a moment. I hope for a reason to visit again!

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Uniontown, Ohio
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 15, 2013

Although we live just over an hour away from Cleveland, we were greatly benefited by an overnight stay here before flying out to the West Coast. Breakfast was hot, everything you could possibly want, and made to order. Free long term parking and free shuttle service to and from the airport. We'll definitely stay here every time we fly. Room was impeccably clean! All staff was friendly and helpful.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 11, 2013 via mobile

I was very happy to spend the night here. 2 minutes from airport making a 640am flight a breeze. Very nice staff. Great lobby restaurant. Try the salmon. The rooms were clean. Nothing out of the ordinary but nice. Another plus...they have the NFL network.

  • Stayed October 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGICLEAP, General Manager at Hilton Garden Inn Cleveland Airport, responded to this review, October 15, 2013
Dear Mike1indy,

We appreciate that you have taken the time to give us your feedback regarding your recent stay. It is through the gift of our guests feedback that we can further identify and recognize our staff for what we are doing well. In this case, the tasty salmon entree! I see that you are able to utilize the convenient 24 hour airport shuttle and that our recent addition of the NFL Network is appreciated. Thank you for staying with us and we do hope that we see you in the near future!

In Hospitality!
Rebecca Kerrigan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Cleveland Airport

Address: 4900 Emerald Court S.W., Cleveland, OH 44135
Phone Number:
Location: United States > Ohio > Cleveland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Cleveland
#1 Business Hotel in Cleveland
#3 Best Value Hotel in Cleveland
#5 Romantic Hotel in Cleveland
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Cleveland Airport 3*
Official Description (provided by the hotel):
"The Hilton Garden Inn Cleveland Airport is conveniently located just 2 miles from Cleveland Hopkins International Airport. Our hotel has 168 guestrooms, suites and accessible rooms as well as a fitness center and pool. Shuttle service to and from Cleveland Hopkins Airport makes getting here simple. ... more   less 
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Also Known As:
Hilton Garden Inn Cleveland Airport Hotel Cleveland
Hilton Cleveland
Cleveland Hilton
Hilton Garden Inn Cleveland Airport Ohio

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