We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Garden Inn Cleveland Airport: Traveler Reviews

3.0 of 5
4900 Emerald Court S.W., Cleveland, OH 44135
Hotel deals
Hotel website
Hotel amenities
Special Offer
Plan Ahead and Save
Hilton Garden Inn Cleveland Airport
Ranked #5 of 33 hotels in Cleveland
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

125 reviews from our community

    Trip type
Traveler rating
    56
    47
    10
    11
    1
Date Rating
Cincinnati, Ohio
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
21 helpful votes 21 helpful votes
“Very good restaurant, "Jackie" was just the best!”
4 of 5 stars Reviewed January 30, 2013

Stayed one night for business, very nice room and very clean and comfortable. The view out of the only window was less than desirable as it was all HVAC piping and equipment, as i was expecting something different from a Garden Inn but overall was a nice place to stay.

Our evening dinner there was an nice experiance and Jackie was very good, her suggestions for dinner and overall service made for a nice evening dining in at the hotel restaurant.

Room Tip: unsure of any recomendations to choose.
See more room tips
  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask keithmallon about Hilton Garden Inn Cleveland Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Overland Park,KS
Top Contributor
359 reviews 359 reviews
241 hotel reviews
Reviews in 173 cities Reviews in 173 cities
240 helpful votes 240 helpful votes
“Good Hotel, Great location”
5 of 5 stars Reviewed January 28, 2013

If you need to stay near the Cleveland airport, this is a good option. A little tricky to get to, but if you look for the signs, you will find it. Fast and efficient check in. The gal that was at the desk was informative and complete. Business center was very well stocked and nice. the rooms were well appointed. dinner at the restaurant was very good. Service was fast and attentive.

Stayed January 2013, traveled on business
Was this review helpful? Yes
See 5 more reviews by BillF for Cleveland
Ask BillF about Hilton Garden Inn Cleveland Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City, Missouri
Senior Contributor
43 reviews 43 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
37 helpful votes 37 helpful votes
“Great airport location”
4 of 5 stars Reviewed January 23, 2013

Very quiet, nicely decorated rooms at the Hilton Garden Inn Cleveland Airport. This is an airport hotel very near Cleveland airport and Interstate 480 West. The shuttle to and from the airport takes about 10 minutes and runs 24 hours.

I appreciated the complimentary WiFi and printed out my boarding passes in the business center. I didn't use the fitness center but the jacuzzi and swimming pool are open from 6 am to 11 pm so I used both after my arrival. There are several dining options, the Great American Grill and evening room service but both ended at 10 pm so I didn't get to use them but the pantry and room microwave instead. I guess its possible to call the shuttle to transport you to restaurants within five miles of the hotel but I didn't know of any nearby, though I saw a place called "The Tavern" and a Subway about a block away. It was far too cold to walk!.

My room was a king and if it had a Garden Sleep System bed I didn't notice or use it. It's the standard Hilton room with a work space and lots of outlets to power stuff back up. I was impressed with the high-definition flat-screen LCD television but there were not a lot of channels to choose from. It was a nice enough stay and I'd definitely stay here again.

  • Stayed January 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask AmericaninPT about Hilton Garden Inn Cleveland Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maumee, Ohio, United States
1 review
“Great Hotel and Breakfast”
5 of 5 stars Reviewed January 17, 2013

This hotel is very clean, the staff is great and the breakfast is fabulous! We stayed here for a volleyball tournament. We had a great rate that included 2 breakfast buffets. The double beds are very comfortable for one, but not great for 2. They have adjustable mattresses. When there are two in the bed, its a little like sleeping on an air mattress. Other than that, I love staying at this hotel.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Jennifer L about Hilton Garden Inn Cleveland Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
Reviews in 23 cities Reviews in 23 cities
5 helpful votes 5 helpful votes
“Convenient location, but not a convenient price”
3 of 5 stars Reviewed January 15, 2013 via mobile

It is very close to the airport with a free shuttle, but that's it's only plus. $179 is a steep price to pay for a room with double beds. The location is limited for food selection within walking distance if you'd rather leave to eat and the best is the tavern nearby.

  • Stayed January 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask JPC3481 about Hilton Garden Inn Cleveland Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGICLEAP, General Manager at Hilton Garden Inn Cleveland Airport, responded to this review
January 22, 2013
First of all, thank you for your candid feedback of your stay with us. I was disappointed to read from your review that your stay did not meet expectations. I truly apologize if you found our rates to be overpriced. I can assure you that our main priority is for our guest to have an exceptional stay with us and we will do everything we need to do to take your comments into consideration to improve our property experience. I am always looking for reviews to provide insight into our guest experience and I will keep your review in mind.

Thank you again for your feedback and I invite you back to stay with us the next time your travels bring you to the Cleveland area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
La Quinta Inn Cleveland Airport North
Great value on a similar hotel
Cleveland, OH
4 of 5 stars 112 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Cleveland
Trendy
Doubletree Cleveland Downtown / Lakeside
Doubletree Cleveland Downtown / ... 3.5 of 5 stars 414 reviews
Luxury
InterContinental Hotel Cleveland
InterContinental Hotel Cleveland 4.0 of 5 stars 156 reviews
Good for business
Sheraton Cleveland Airport Hotel
Sheraton Cleveland Airport Hotel 4.0 of 5 stars 201 reviews
Near the beach
Holiday Inn Cleveland Airport
Holiday Inn Cleveland Airport 3.5 of 5 stars 78 reviews
Show Prices ABS:HotelCheckRates-d1372556?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d278080?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d95216?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d95186?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Cleveland hotels
Marriott Cleveland Airport 4.5 of 5 stars 301 reviews Hilton Garden Inn Cleveland Down... 4.0 of 5 stars 333 reviews Cleveland Marriott Downtown at K... 4.5 of 5 stars 374 reviews The Ritz-Carlton Cleveland 4.5 of 5 stars 268 reviews
Show Prices ABS:HotelCheckRates-d95182?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d240589?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d95183?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d95213?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 33 hotels in Cleveland, ranked by popularity

Been to Hilton Garden Inn Cleveland Airport? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Hilton Garden Inn Cleveland Airport

Also Known As:
Hilton Garden Inn Cleveland Airport Hotel
Hilton Garden Inn Cleveland Airport Hotel Cleveland
Hilton Garden Inn Cleveland
Hilton Cleveland
Cleveland Hilton
Hilton Garden Inn Cleveland Airport Ohio
Address: 4900 Emerald Court S.W., Cleveland, OH 44135
Phone Number:
Region: United States > Ohio > Cleveland
Amenities:
Business Center Fitness Center Free High-Speed Internet Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotels in Cleveland
#7 Family Hotels in Cleveland
#7 Business Hotels in Cleveland
Price Range: $
Hotel Class:3 star (3*)
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Hilton Hotels, Priceline, Booking.com, Expedia, Venere, Tingo and Hotels.com so you can book your Hilton Garden Inn Cleveland Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hilton Garden Inn Cleveland Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Hilton Garden Inn Cleveland Airport
Enter dates & see best prices* (from our partners)
Show Prices