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“Great location to get to Cleveland area” 5 of 5 stars
Review of Hilton Garden Inn Cleveland Airport

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Hilton Garden Inn Cleveland Airport
3.0 of 5 Hotel   |   4900 Emerald Court S.W., Cleveland, OH 44135   |  
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Ranked #3 of 35 Hotels in Cleveland
Orlando, Florida
Top Contributor
134 reviews 134 reviews
23 hotel reviews
Reviews in 51 cities Reviews in 51 cities
81 helpful votes 81 helpful votes
“Great location to get to Cleveland area”
5 of 5 stars Reviewed July 9, 2012

Close enough to airport and if you need to get around the Cleveland metro area. I had business all over Cleveland, east to Youngstown and Mentor, back toward Sandusky as well. This location is centrally located for all of it and then close enough for quick access to the airport.
No decent restaurants nearby, however, easy to plan on hitting them on the way in or out of the hotel.
Hotel itself very clean and nice.

Room Tip: No real breakfast options other than their restaurant. Subway a walkable distance down the hill, oth...
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  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hilton Garden Inn Cleveland Airport, responded to this review, July 10, 2012
Thank you for your review and highlighting a great feature of accessibility for our property to the numerous freeways and cities. While the restaurants are not in direct proximity, we do offer the complimentary shuttle within 5 miles to a variety of restaurants. Even if you have a car and want to utilize the service we would be happy for you to do so! We hope that you visit us again if your travels bring you to Cleveland!
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366 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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English first
Senior Contributor
47 reviews 47 reviews
15 hotel reviews
Reviews in 21 cities Reviews in 21 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 8, 2012 via mobile

The hotel was was awkward to locate. Not many places to eat nearby because the hotel is right next to the airport. The front desk supplies you with a list of all restaurants and shopping within a few minutes drive from the hotel. They also offer a free shuttle service to any local restaurant (very nice). The bed was immaculate, very comfortable and clean. There was some noise coming from adjacent suites but we have raised 4 kids so it was no big deal. We would stay here again.

  • Stayed July 2012
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hilton Garden Inn Cleveland Airport, responded to this review, July 10, 2012
Thank you lari1960 for taking the time to review your stay with us. It is great to hear that you were pleased with the availability of the shuttle service and the cleanliness. We hope your travels bring you back to Cleveland and we see you again!
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Columbus, Ohio
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 7, 2012

This is the best hotel in Cleveland, we have stayed here numerous times and the service has been wonderful, the rooms are clean and the staff is very friendly. We stayed at the Crowne Plaza in Independence and this hotel is rated a 3 star and between Hilton and Crowne there is no comparison, the Crowne was old, dirty and staff was rude and very ignorant. At Hilton you get the 5 Star service at all times. Great hotel and would recommend to anyone who is visiting the Cleveland area.

Room Tip: When you book the hotel include the breakfast is well worth it and the staff and food is awesome.
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  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hilton Garden Inn Cleveland Airport, responded to this review, July 10, 2012
Thank you for the wonderful review of our property KimArecibo! We enjoy hearing your feedback and sharing it with our staff. They enjoy taking care of our guests and hearing your praise! Great suggestion of choosing our Bed and Breakfast package to enjoy the hot cooked to order breakfast. We appreciate your recommendation and hope to see you again soon!
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lincoln, rlil
1 review
5 of 5 stars Reviewed June 28, 2012

recently stayed at this hotel - exellent - friendly people - excllent breakfast - very nice and comfortable rooms- would recomend this to all - we were there for a skating competition for three nites and enjoyed our stay !!

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Virginia
Senior Contributor
22 reviews 22 reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 20, 2012 via mobile

The hotel was convenient and clean. The staff was friendly.

  • Stayed June 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashburn, Virginia
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 15, 2012

The room I had was huge and seemed almost too big for the furniture. There was significant empty space which gave you a weird floating feeling. The bathroom was a bit worn looking, particularly the shower stall. All that said, it was a very comfortable place (the bed was great) to stay on business and convenient to the airport. Not a lot around the immediate hotel, so I ordered room service which was very friendly, fast and reasonably priced (as room service goes). The breakfast buffet was quite plentiful and the staff there very friendly.

  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lawrenceburg, Indiana
Top Contributor
52 reviews 52 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed June 11, 2012

We stayed at this property for one night on June 9, 2012. Upon check in, the front desk person was efficient and informative. Our room was on 7th floor, and it did show signs of wear, but certainly was adequate for an overnight stay. The lobby was clean, and each desk person we encountered was great. I especially enjoyed having the shuttle driver take us to the Rapid Transit and picking us up. This is a free service and they are available 24 hours. Our driver was also very nice and informative. I would stay here again when in town, and as we have a lot of family in this area, we will be back.

Room Tip: Rooms are quiet on top floors!
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  • Stayed June 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Cleveland Airport

Address: 4900 Emerald Court S.W., Cleveland, OH 44135
Phone Number:
Location: United States > Ohio > Cleveland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Cleveland
#1 Best Value Hotel in Cleveland
#4 Family Hotel in Cleveland
#5 Romantic Hotel in Cleveland
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Cleveland Airport 3*
Number of rooms: 168
Official Description (provided by the hotel):
"The Hilton Garden Inn Cleveland Airport is conveniently located just 2 miles from Cleveland Hopkins International Airport. Our hotel has 168 guestrooms, suites and accessible rooms as well as a fitness center and pool. Shuttle service to and from Cleveland Hopkins Airport makes getting here simple. ... more   less 
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Also Known As:
Hilton Garden Inn Cleveland Airport Hotel Cleveland
Hilton Cleveland
Cleveland Hilton
Hilton Garden Inn Cleveland Airport Ohio

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