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“Gothic style building with a Doubletree!” 4 of 5 stars
Review of DoubleTree by Hilton The Tudor Arms Hotel

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DoubleTree by Hilton The Tudor Arms Hotel
3.5 of 5 Hotel   |   10660 Carnegie Avenue, Cleveland, OH 44106   |  
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Rock Hall of Fame Weekend
Ranked #9 of 35 Hotels in Cleveland
Certificate of Excellence
southern california
Level Contributor
223 reviews
158 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
“Gothic style building with a Doubletree!”
4 of 5 stars Reviewed July 5, 2014

Stayed here two nights on business. Got a very good rate ahead of time on hilton.com. Did not get an upgrade with my Diamond status. No lounge. Standard and good Hilton breakfast. We ate one dinner in the restaurant it was quite good. My room was on the 10th floor and quiet. Hardwood floors were a nice touch. Smaller room but fine for one person. HVAC was a little strange. Valet parking was prompt. Would stay here again if in the area. The building is a gothic style older building. Strange for a doubletree, but it works OK. Breakfast is on the second floor not in the main restaurant. Service was overall quite good.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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777 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Munster, Indiana
Level Contributor
257 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
3 of 5 stars Reviewed July 2, 2014 via mobile

We have a son who lives by this side of campus, which made it convenient to stay here. You have to pay $19/ night to Valet. The room have bathrooms that have sliding doors that don't close well. The shower doesn't have a full door! So water gets on the bathroom floor. The AC units are above the beds and blow cold air directly on you.
I liked the chocolate chip cookies on arrival and it was clean and quiet

Stayed June 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wichita, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 26, 2014

My daughter was in Cleveland to have surgery. The staff at the front desk, housekeeping, breakfast staff, front door and restaurant went above and beyond to make our stay incredible. Our every need was met. Jasmine and Steven Pittman, Derrell and Amy were awesome at the front desk! Thank you for making our stay delightful.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chesapeake, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 26, 2014

The hotel itself is not bad. Rather typical by today's standards. When we checked in the delay was horrible and this was after traveling from VA to Cleveland in 11 hrs. One reservation had to settle for a cot in the room that was supposed to be 2 queen beds. Customer service by the supervisor at the desk was awful. Adjustments were not made until a manager got involved. Would not consider this hotel in the future.

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oregon, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 25, 2014

We stayed at the Double Tree for a wedding and had a great experience. The ballroom was beautiful. The staff was top-notch. Extremely helpful, effecient & friendly. The food was amazing. Our room was also wonderful. Clean & nicely-furnished. All around, it was a great experience. Highly recommend this hotel & ballroom.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winnipeg, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 24, 2014

This is a good distance from Downtown and not many things to do close. The bathroom is very small and the maid service was not very good. When we requested a taxi the service that we received from the drives was great once they arrived but it was a long wait. The cookies were great!

  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Ohio
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 23, 2014

THANK YOU THANK YOU THANK YOU to Tudor Arms Hotel and Banquet Department for the absolute best wedding experience we could have ever had! The space is absolutely stunning and, hands down, most beautiful and unique venue in Cleveland. But what sets Tudor Arms Hotel apart is their impeccable service. Our experience began when we met with Michelle, booked the space, and began planning for our June 2014 wedding. We were beyond amazed with the service she provided and loved our experience working with her! She guided us through the entire planning process and coordinated every last detail. Not only was she easy to work with, but she also is incredibly attentive, detail-oriented, and passionate about creating a unique and incredible wedding experience for us. There is no way we could have planned this wedding without her!

Our wedding weekend at Tudor was 100% perfection. Billy and Shannon were awesome to work with onsite and our guests were beyond impressed with the venue, the food, and the superior service from the entire staff. We also had a great experience with the Front Desk and hosting overnight guests. Tudor and its staff made our wedding experience above and beyond what we could have ever imagined. From beginning, middle, and end (and everything in between!), the entire experience was well above and beyond exceptional service…it was the best experience of our lives.

Thank you Tudor Arms Hotel!

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton The Tudor Arms Hotel

Address: 10660 Carnegie Avenue, Cleveland, OH 44106
Phone Number:
Location: United States > Ohio > Cleveland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#2 Family Hotel in Cleveland
#7 Business Hotel in Cleveland
#10 Romantic Hotel in Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton The Tudor Arms Hotel 3.5*
Number of rooms: 137
Official Description (provided by the hotel):
The DoubleTree by Hilton - The Tudor Arms Hotel is conveniently located in the center of Cleveland's East Side Cultural District and offers close proximity to the Cleveland Clinic and University Hospital. Begin each day with our delicious DoubleTree buffet or enjoy lunch or an evening meal at The Canopy Grille Restaurant. ... more   less 
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Also Known As:
DoubleTree By Hilton The Tudor Arms Hotel Cleveland, Ohio

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