I was staying here with the family while undergoing a medical procedure. This facility was a very great experience. The staff was friendly, they are trying hard to meet your needs and requirements. The building is loaded with history. The ball rooms are impressive to see. It would be awesome to plan for an event there.
Rooms: Nice, clean and wood floors - no carpet that can stain or dust. So this is just a great place for a post-surgery stay as well. Beds are great and rooms spacious. The a/c is a bit challenging to adjust...
Breakfast is outstanding - nice buffet with cooked to order eggs, friendly service.
The restaurant "The Canopy" was a very positive experience. Responsive chef, outstanding food, and great wine list.
This is my new standard and favorite in Cleveland.
Special thanks for Sam (assistant manager) and Lawrence (front desk)... You guys are doing great.