We were a little hesitant booking this hotel because of all of the negative reviews as to the customer service, but we were met with nothing but professional, friendly staff. The manager Carlos, with help from Sam and Edwin found us a great room with a good view. The decor is modern but the building is classic so it's a bit confusing, but it's still a wonderful place to stay. Parking is expensive, but it always is in major cities. Nice, big, clean room and awesome customer service. Can't wait to come back when the pool is renovated.
- Official Description (provided by the hotel):
- The DoubleTree by Hilton - The Tudor Arms Hotel is conveniently located in the center of Cleveland's East Side Cultural District and offers close proximity to the Cleveland Clinic and University Hospital. Begin each day with our delicious DoubleTree buffet or enjoy lunch or an evening meal at The Canopy Grille Restaurant. ... more less
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- Also Known As:
- DoubleTree By Hilton The Tudor Arms Hotel Cleveland, Ohio