This hotel was a last minute pick due to some scheduling conflicts. Not the absolute nicest Hilton brand I have ever stayed in, but quite nice. They immediately noticed I was a Hilton brand member and gave me a nice room choice after discussing preferences. This hotel excelled in the little details: all the lighting was controlled by elegant glass panels, ala Star Trek. It was a corner room high up, so there was some view. Most of all the staff at the front desk was superior in service attitude. When I told them our group had plans to stay at a clinic hotel upon check out, they said "well you should have told us" and told me the vastly reduced rate compared to what I had seen elsewhere. While it was disappointing I had to use most of my points (because it was last minute and this was a low-budget trip) the night I did stay, I felt satisfied. Late checkout to 1pm? No problem-- that meant an extra hour in those amazing Hilton beds. The restaurant inside was an 8/10-- just enough selection but didn't wow me completely- service was good though. The room itself was unique, it had a more eclectic feel than your traditional modern, though almost everything seemed convenient as far as plugs for your devices being situated right along the desk. The biggest plus of this hotel is that it is right near University Circle, with a shuttle to any of the museums and the Botanical Garden, by simple phone call. Another plus was there was a train that went right from the far off Airport to within 2 blocks of this hotel for $1.25-- which would normally be a hefty cab ride. Downtown Cleveland had more attractions, but weren't too accessible to this location, a car was needed for full exploring. Very early check-in, late checkout-- I guess I lucked out (besides feeling a little sore using points I was trying to build). Overall it is an older building that Hilton/Doubletree did a nice job re-furbing into one of their signatures. Oh- almost forgot. Cucumber water in the lobby after a flight, a walk, and general tiredness upon entry? -- Its the little details like that, that make this hotel.
Ask for a higher up corner room which faces outward, otherwise, some rooms seemed to look into a mut...
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