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“Great place” 4 of 5 stars
Review of DoubleTree by Hilton The Tudor Arms Hotel

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DoubleTree by Hilton The Tudor Arms Hotel
3.5 of 5 Hotel   |   10660 Carnegie Avenue, Cleveland, OH 44106   |  
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Ranked #10 of 33 hotels in Cleveland
Youngstown, Ohio
Top Contributor
51 reviews 51 reviews
12 hotel reviews
Reviews in 23 cities Reviews in 23 cities
19 helpful votes 19 helpful votes
“Great place”
4 of 5 stars Reviewed July 12, 2012 via mobile

The hotel is a good choice if staying at the Cleveland clinic. Price was really good. Only complaint was the valet parking. They parked my vehicle in an open parking lot in a dirt and stone lot. Not cool.

  • Stayed March 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen P, Front Office Manager at DoubleTree by Hilton The Tudor Arms Hotel, responded to this review, July 27, 2012
Bukifan75
Thank you for taking time to write a review for us. We really appreciate it. I do however want to apologize that our parking lot was going through a renovation during your visit. It has since been completed paved and ready for your return.
-
Steven P.
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451 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
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English first
Ann Arbor, Michigan
Top Contributor
63 reviews 63 reviews
40 hotel reviews
Reviews in 46 cities Reviews in 46 cities
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed July 11, 2012

This didn't feel like a chain hotel (although we very much appreciated the signature arrival cookies). The building is beautiful from the outside and inside. I would have liked to learn more of its history. We all gave a collective "Wow" when we entered our room. The decor is so modern against the character of the building--in a good way for us. The beds were dreamy, and the bathroom very pretty. We were there over Fourth of July and enjoyed watching firework displays to our north from the cool old glass in the great windows of our room. The Cleveland Clinic (not why we were there) is "next door" in a massive way. We took a several block walk through some of it and grabbed dinner and picked up food for breakfast from the 24 hour Au Bon Pain there. Breakfast is available at the hotel, but the $14 per person "deal" the desk clerk recommended would have been $50+ for the four of us--not our style for breakfast. Parking is $16 valet in the secured lot next door. My teens were disappointed at first to learn this hotel didn't have a pool, but they were won over by the character of the room. We would definitely enjoy staying here again.

Room Tip: A north facing room will probably give the best view.
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen P, Front Office Manager at DoubleTree by Hilton The Tudor Arms Hotel, responded to this review, July 27, 2012
Thank you so much for the kind words about our hotel. On the next trip we will have to get you a tour of the building. I am glad you got to enjoy the University Circle and Au Bon Pain. The pool is on the agenda to be completed sometime next year we will keep Trip Advisor posted.
-
Steven P.
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Richmond, Virginia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 9, 2012

I say that because there is no mention of this in any reviews. Though we drove around and couldn't find a nice side of town! The hotel suite was very nice though. Almost empty hotel
when we were there. Waitress at breakfast was very rude. No pool.

Room Tip: Views at top floors.
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  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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, Front Office Manager at DoubleTree by Hilton The Tudor Arms Hotel, responded to this review, July 11, 2012
Thunder3
I`m truly sorry that you feel are neighborhood is shady. the area of the hotel is in is secured by three different police departments (cleveland police , university circle police . cleveland clinic police. we also have security on property in the evening. the pool is a massive renovation that will begin soon. so i hope you will give us another chance in the future.
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Davenport, Iowa
Top Contributor
105 reviews 105 reviews
72 hotel reviews
Reviews in 54 cities Reviews in 54 cities
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed July 9, 2012

This hotel is a newly refurbished old time great in Cleveland. It is very close to the Cleveland Clinics and a short distance from the Applied Industrial Technologies headquarters.
This place was a Cleveland landmark at one time. It has a cool history with a guest list that includes all kinds of celebrity's from the 1930's. But somewhere along the way the inner city of Cleveland turned bad and the hotel died a slow death. Today, Cleveland is coming back and this place could be a corner stone in the neighborhoods renovation. But, truth is the neighborhood has a ways to go. I probably would have given this place nearly perfect marks if I could say the area surrounding was cool and clean - its not.

  • Stayed June 2012, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Stephen P, Front Office Manager at DoubleTree by Hilton The Tudor Arms Hotel, responded to this review, September 27, 2012
“Thank you for your wonderful remarks, which I have shared with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.”
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Louisville, Kentucky
Top Contributor
111 reviews 111 reviews
46 hotel reviews
Reviews in 47 cities Reviews in 47 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed June 29, 2012

Stayed here for business when needing to be close to the Cleveland Clinic - location didn't dissapoint for that, I walked to my meeting at the Cleveland Clinic. Couple of initial notes...there is forced valet currently, which was not noted on my companies website. I have no problem with Valet, but was frustrated that it was a forced extra fee and that it meant easy access to my car was not available. That being said...the hotel itself was very nice. The room was lovely and spacious (with hardwood floors!) and the bathroom, while small, was upgraded and nice. Water pressure could have been better (Awesome shower heads, just lack of pressure to them). Room service food was pretty "eh". I got a burger and it was clearly not a fresh/handmade burger; fries were good though and staff was VERY friendly. The gym was decent, although a bit small. Water bottles were provided which was nice and the machines were nice. It was a tight space though and very popular when I was there (I was the 6th person in the room), so it felt pretty crammed.
Overall, nice hotel, but a little pricey.

  • Stayed June 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Providence, Rhode Island
Top Contributor
72 reviews 72 reviews
15 hotel reviews
Reviews in 29 cities Reviews in 29 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed June 25, 2012

this place is the best Hilton! met at the car by valet, took our luggage up to the room for us, very friendly, giving us a bit of history (which I love!) WARM chocolate chip walnut cookies. Carzel (?) at the front desk found out I liked them, and always had them waiting for me! Room was a good size, very inviting, and very clean. Beds very comfy! The shower was amazing!! shower head on the ceiling and the wall, you could do both, or just one! Will definitely come back again!

  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Windsor, Canada
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed June 10, 2012

The most beautiful hotel, with beautiful rooms. Just amazing! So Clean and new and fresh looking. Loved the building and loved the room. Will %100 be staying there every time we go to Cleveland from now on.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about DoubleTree by Hilton The Tudor Arms Hotel

Address: 10660 Carnegie Avenue, Cleveland, OH 44106
Phone Number:
Location: United States > Ohio > Cleveland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#3 Family Hotel in Cleveland
#8 Business Hotel in Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton The Tudor Arms Hotel 3.5*
Official Description (provided by the hotel):
The DoubleTree by Hilton - The Tudor Arms Hotel is conveniently located in the center of Cleveland's East Side Cultural District and offers close proximity to the Cleveland Clinic and University Hospital. Begin each day with our delicious DoubleTree buffet or enjoy lunch or an evening meal at The Canopy Grille Restaurant. ... more   less 
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Also Known As:
DoubleTree By Hilton The Tudor Arms Hotel Cleveland, Ohio

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