We stayed here while our younest daughter was having surgery at the Cleveland Clinic. Many pluses. Hotel decor was very cool. I have never stayed in a renovated hotel like this. Staff was very friendly and professional. We had a small hiccup in regards to having service to the hospital. However problems happen and the manager made sure to make things right and that to me is the most important part. Rooms were ultra clean and very secure. One thing to note is that from our room we could look right into the bedroom of the suite next door..not a big deal in that there is a shade and curtain to block everything out. Valet service is friendly and speedy. Bus service to the hotel starts at 5:30am but driver came in early and drove us to the hospital at 5:00 am.
Ok now for my only complaint and it would only affect you if you are there for a hospital stay. The service to/from the hospital has very eraditic times. All printed on a nice sheet but sometimes there is 2 hours between trips. We really regreted that we didn't stay at the International Suites as we did last time but I didn't much care for the service there but after day one I would have moved just so we could walk to and from the hospital as needed. If this was right across from the hospital I wouldn't even consider Internation Suites. We were spoiled by that...also bus service is on a 15 minute trip if walking a thousand feet isn't what you want.
- Official Description (provided by the hotel):
- The DoubleTree by Hilton - The Tudor Arms Hotel is conveniently located in the center of Cleveland's East Side Cultural District and offers close proximity to the Cleveland Clinic and University Hospital. Begin each day with our delicious DoubleTree buffet or enjoy lunch or an evening meal at The Canopy Grille Restaurant. ... more less
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- Also Known As:
- DoubleTree By Hilton The Tudor Arms Hotel Cleveland, Ohio