We stayed here for two days of our vacation in order to be close to the Rock Hall and other downtown sites. We chose this place to avoid renting a car for a couple days since you have to pay for parking everywhere downtown. They also provided a shuttle service that we took advantage of several times. From the moment we walked in from our cab ride from the airport mr. Campbell, Ronnie, I think was his first name...he was so helpful and asked about our needs and made our tired family feel welcome and at ease. He would check in with us when we walked through the lobby each day to see how our trip was going. I can't say enough about him. If you stay here spend the extra to have the executive club access. Seriously especially if you have kids. This entitles you to free breakfast and managers reception at night. Go get a free beer or glass of wine and munchies. You could almost skip dinner with what they serve. The women that work serving the food are so attentive and nice. Take a bottle of water, soda, or cookie back to your room for later. The rooms in this hotel are not large. But I would choose this hotel again for sure. One thing to avoid: the restaurant downstairs. We went there for lunch and dinner one day because things in Cleveland close early. The restaurant was awful. The service terrible and the food not so great. If you absolutely must go here the grilled chicken is very good. Overall I'm very happy with our stay here. It may seem overpriced at first but if you get the executive level room the food upstairs makes it worth it. The free shuttle service also makes it worth it.
- Official Description (provided by the hotel):
- This hotel in downtown Cleveland is one-half mile from the Rock and Roll Hall of Fame and other great things to do in downtown Cleveland. It offers a spacious indoor pool and free shuttle service to downtown attractions. ... more less
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- Also Known As:
- Doubletree Cleveland Downtown / Lakeside Hotel Cleveland
- Doubletree Cleveland Downtown / Lakeside Ohio