different room than they promised on phone, 10:00 at night I was changing room, no bellboy or carts to bring in luggage. key card would not work to get out of garage, elevators were all broken, key card in room would not work, had to wait in lobby for cart to leave. It was a nightmare...one aggravation after another. Can't believe you call it a Hilton. Price says so but hotel was horrible. Again..employees were great, did all they could..Short staffed. Too many problems. Oh and no internet that was promised as well.
- Official Description (provided by the hotel):
- This hotel in downtown Cleveland is one-half mile from the Rock and Roll Hall of Fame and other great things to do in downtown Cleveland. It offers a spacious indoor pool and free shuttle service to downtown attractions. ... more less
- Reservation Options:
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- Also Known As:
- Doubletree Cleveland Downtown / Lakeside Hotel Cleveland
- Doubletree Cleveland Downtown / Lakeside Ohio