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“Very pleasant stay!” 4 of 5 stars
Review of Doubletree Cleveland Downtown / Lakeside

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Doubletree Cleveland Downtown / Lakeside
3.5 of 5 Hotel   |   1111 Lakeside Avenue, Cleveland, OH 44114   |  
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Rock/Roll Hall of Fame
Ranked #21 of 35 Hotels in Cleveland
Cleveland, Ohio
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Very pleasant stay!”
4 of 5 stars Reviewed January 28, 2013

Overall, very nice hotel. Very clean, good location,friendly staff, good breakfast and meals in the hotel. In the lobby you can also find a Starbucks, an ATM and an interactive touchscreen station where you can navigate through the main sites and things to do in Cleveland. Service is great as well.

Room Tip: Procure apartamentos com vista para o rock and roll hall of fame e para o lago
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  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doubletree33, Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review, February 1, 2013
Thank you for taking a moment to share your experience at the DoubleTree by Hilton Cleveland Downtown-Lakeside. I'm happy to hear that we met your overall expectations and with our extra amenities such as Starbucks and the touchscreen visitor's station, our added little touches made your stay even more enjoyable. We appreciate the feedback and look forward to seeking you the next time you travel to the Cleveland area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,323 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (170)
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English first
Countryside, Illinois
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 24, 2013

I stay at the DoubleTree when I'm in Cleveland on business, and every time I stay there, I receive great customer service. Recently, I came town with the flu while in town, and woke up with a high fever. I didn't have any aspirin or ibprofin in my suitcase, so I dragged myself downstairs to see if I could get some at the desk. They didn't have any, and told me where the nearest drugstore was. Kristina was working the desk, quickly realized that I was in no shape to drive, and told me she'd have the shuttle driver go and get me some a bring it up to my room. Not only did he deliver it, but wouldn't take any money for it, and it was accompanied by a nice note from Kristina saying, "I hope you feel better soon".

In addition to great service, the rooms are really nice, they have a nice pool, a shuttle that will take you almost anywhere, and a parking garage! And a Starbucks in the lobby :-)

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed January 23, 2013 via mobile

The front desk staff is about the only nice thing about this hotel! The rooms are supposed to be updated, but not so much. Their are trains that go by every 20 minutes through our the night which can be heard from every room! We also decided to take advantage and relax in the hot tub and pool. Do NOT risk it!! Our skin smelled like chlorine for 2 days (which also ended up dry and chapped) and also took the dye out of my $150 bathing suit.

  • Stayed November 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iowa City, Iowa
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 20, 2013

Great hotel--the rooms are nice and the check-in was great. They gave us free parking and breakfast because we were on our way to Yale in CT. Definitely appreciated. The breakfast was great, but everybody had free vouchers. I think instead of just offering the free breakfast buffet, they give out these vouchers to almost everybody to provide the same benefit but increase customer appreciation--awesome marketing idea.

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Markham, Canada
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 18, 2013

Three couples stayed here last fall for a Cleveland Browns Football Game. The Hotel was clean and the staff very Helpful. Our Check in and out was without complications. If you are going to see a football game this is a fantastic hotel, close to the tailgate party. I or we would recommend this location and hotel to all our friends.

I did rate the value as average, it is alittle expensive but well worth it and if your on vacation why not enjoy yourself.

  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Webster, New York
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 15, 2013

Warm greeting and cookie upon arrival.Speedy checkin process.Nice room a little on the small side.The chair in the room had a very dirty seat cushion.Otherwise the room was very nice.The breakfast staff was wonderful.The hotel staff keeps the property very clean.A shuttle service is offered but didn't use it this time.With a little work you can park in the public lot outside the hotel from 5pm to 7am for free.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Ohio, United States
1 review
4 of 5 stars Reviewed January 13, 2013

Calm, clean and spacious room. Good place to stay. Located closely to downtown visiting places. A branch of Starbucks is included which is a great point. Free downtown shuttle service is another great opportunity to take a ride to nearby places for free.

Room Tip: 15th floor was allocated to HHonors members. I have not been one of them, although I am now, but I h...
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  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Doubletree Cleveland Downtown / Lakeside

Address: 1111 Lakeside Avenue, Cleveland, OH 44114
Phone Number:
Location: United States > Ohio > Cleveland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#15 Romantic Hotel in Cleveland
#19 Business Hotel in Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree Cleveland Downtown / Lakeside 3.5*
Number of rooms: 380
Official Description (provided by the hotel):
This hotel in downtown Cleveland is one-half mile from the Rock and Roll Hall of Fame and other great things to do in downtown Cleveland. It offers a spacious indoor pool and free shuttle service to downtown attractions. ... more   less 
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Also Known As:
Doubletree Cleveland Downtown / Lakeside Hotel Cleveland
Doubletree Cleveland Downtown / Lakeside Ohio

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