The check in process was a bit shaky. The hotel is a refurbished bank building that has been turned into a hotel. The check in stand is in the middle of a long hallway. It was not really clear that was where you were to go. I would recommend valet service as the parking garage is around the corner. The room was great other than the cooling unit. They have tried to maintain as much of the original character of the early 1900's architecture. The hallway flooring is the old tile. The doors are the old wooden ones. The floors in the room were old hardwood floors. The room was quite comfortable and large. The air conditioner is housed in the ceiling above the bed. This unit went on and off all night long. The air blew right in your face. It made it hard to sleep. The location is great. There are a bunch of fun restaurants within walking distance. It was a quick walk to most of the attraction downtown.