We arrived at the Holiday Inn Express last night for a one night stay before we headed back to Wisconsin. Us weary travelers arrived later at night, and we were greeted with much kindness and courtesy. This is not your standard Holiday Inn. We were quite blown away at the decor, beautiful rooms, spaciousness, and all around lovely hotel. My husband felt like he was in a Ritz Carlton. Our children thought it was very cool to be on the 9th floor of a hotel, which they had never been, and loved the view of the night skyline from our windows. The rooms are VERY spacious and I love that the rooms have hard wood floors. It gives it a nice elegant touch, especially since hotel carpets can get so dirty and gross. The only reason why I gave 4 stars instead of 5 is because you have to use the parking garage across the street. I suppose this is quite normal for getting a hotel in a busy downtown area, but us Wisconsin country people aren't use to that. It felt uneasy, especially since we got there later in the evening when it was dark.
Breakfast at the hotel was misleading, although still decent enough. The front desk staff said, "It's the whole nine yards". I think that is quite an overstatement, as it wasn't anything more than your standard fare. The kids thought the pancake machine was genius though (first time seeing one of those during our travels), but the biscuits were VERY hard. Nobody likes hard biscuits.
The room itself was pretty clean, but the sheets had this smell to them that I can't put my finger on. Not a bad smell...just 'different', for lack of a better word. I liked that there was a soft and firm pillow for each spot on the beds, as not everyone likes the same type of pillow.
Overall, this hotel is quite lovely. It's very different looking, as it was a re-renovated bank (I think?). I love that the hotel still has its original display of decor that once was. It makes it very unique to other hotels.