We have stayed here a few times; it's a walk to 4th street, Progressive field and the casino. The rooms are very nice and the breakfast is the usual continental you expect from Holiday Inn Express. However, they need to do checkin differently. We had requested an early checkin (which is only a request and isn't promised), however we waited an hour to get checked in. We weren't the only ones waiting but there were two front desk workers and they each had people waiting. What irritated me was that we were there before another two couples and the other front desk worker called them up when the king came available. We were there 20 minutes earlier and they were not platinum members but since there wasn't a list or anything, the desk clerks just called whomever.