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“Overall pretty good” 4 of 5 stars
Review of Holiday Inn Express Cleveland Downtown

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Holiday Inn Express Cleveland Downtown
2.5 of 5 Hotel   |   629 Euclid Ave, Cleveland, OH 44114   |  
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Ranked #11 of 32 hotels in Cleveland
Ohio
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Overall pretty good”
4 of 5 stars Reviewed January 21, 2013

There were things we loved about this hotel: location, size of room, architecture and overall experience. However, like a previous reviewer we did not have wi-fi in our room and this was a big issue. I did have a number to call the provider, but who wants to go through that hassle? I did and it took numerous calls and waiting overnight to have the problem resolved. The hotel handled it as well as they could and checked in to see if it was working the next day (it was). The front desk was always polite and willing to please, which goes a long way with me.

I guess beds are hit and miss at hotels and ours was not comfortable at all. You can't really fault this, though, because some might like them, some not. What could be fixed was the sheets. They were horribly rough and not nice to sleep on. My face was red from the pillow cases in the morning (pillows were not comfy either).

All that said, we really liked the high ceilings and large room, as we spent a lot of time in there over the weekend, we were on the 12th floor which had an awesome view. I felt safe in the hotel and for the most part it was quiet (other than heating unit that others mentioned being noisy) It was very clean and breakfast was typical hotel fare in a nice area. I did see longer lines at the front desk on Saturday when people were trying to check-in, we had no problem Friday night, but the staff were handling it efficiently. I would not hesitate going to this hotel again but if you are considering it please read all the reviews here so you get an idea of what to expect. It is not your typical hotel, but we actually liked it's uniqueness.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
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English first
Lowellville,
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 20, 2013

We've stayed here 2 years in a row and were pleasantly surprised at the upgrads made to the breakfast area. Great value for the cost of the room. The location is great. Beds were very comfortable. We were able to get a late check out without a hassle.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Waterloo, Canada
Top Contributor
347 reviews 347 reviews
231 hotel reviews
Reviews in 161 cities Reviews in 161 cities
133 helpful votes 133 helpful votes
4 of 5 stars Reviewed January 17, 2013

A gorgeous hotel... renovated from an turn-of-the-century office building. The common areas are all gorgeous, and the rooms are nice with hardwood floors and soaring ceilings. Staff were friendly and helpful.

The cons: no internet in my room... did not work for almost the entire stay, so I had to go to the Mezzanine level to do work. No ethernet in the rooms either as a backup, and staff didn't even give me a phone number to call the provider (not that that often helps). They forgot my wake-up call... a big no-no. The HVAC in my room was very, very loud. My room had a jacuzzi tub, which is nice, however the shower is in the jacuzzi as well. This is an odd arrangement that requires some dexterity and grace climbing into the tub. The tub itself was not properly cleaned (there was nastiness in some corners). This room had a kitchenette with no microwave, and a fridge that didn't fit under the counter, so it awkwardly sits right in front. Good thing the room was large enough so that wasn't a problem.

Overall, despite the above problems, this is a great hotel in a great location. LOt's of restaurants nearby. 9/10

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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Sydney Australia
Top Contributor
354 reviews 354 reviews
60 hotel reviews
Reviews in 150 cities Reviews in 150 cities
143 helpful votes 143 helpful votes
4 of 5 stars Reviewed January 7, 2013

Had to stop in Cleveland as I had missed Drew Carey on tour in my hometown so tried to capture the essence of the man and the Browns , my second NFL team , by visiting his hometown . And what a great spot it is ! The Hotel Building is an old bank and offices, the rooms are huge , the bathroom gigantic , timber floorboards and tastefully furnished. The breakfast and the B/F room are memorable , you would be hard put to fault the place .It has a perfect location and everything is in walking distance, Bars , Restaurants , Ten Pin Bowling , etc , etc !! Just watch the blinds in the morning as they are workers in the building opposite who nearly copped an eye full !! I can easily say this place deserves more stars !! Also great value for Downtown at $109 (parking extra)

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stourbridge
Top Contributor
133 reviews 133 reviews
59 hotel reviews
Reviews in 51 cities Reviews in 51 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed January 2, 2013

Was here for for 3 nights towards the end of December.
The hotel was perfectly located downtown and near all the sports stadiums. The receptionists were all friendly.
The room was a bit bland but plenty big enough. There was WiFi in the room which was good.
The bed wasnt overly comfortablew but it did the job for 3nights.
I had free breakfast for my 2nights, which included bagels, bacon, sausage, egg pancakes, coffee, yogurts etc. I only had it 1 day but again it was adequate.
Would definitely stop here again if i return to Cleveland.

  • Stayed December 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Saint Charles, MO
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 31, 2012

This past fall (October 2012) I traveled to Cleveland for a conference. My conference hotel was booked, so I booked here, in order to find something with in walking distance. I was pleasantly surprised that my room was not only 2x bigger than the conference room hotels, but I had free internet, free breakfast, and better service. I would highly recommend this hotel for anyone traveling.

My room was beautiful and comfortable.

My only negative feedback, is that I was told there were computers with a printer, so I could print out various power points for my conference, and every time I went down there, employees were on the computers, or the computers were not working. The last morning, I ended up sharing this with the front desk, and they allowed me to use their computer to print my necessary documents. I was very impressed with the front desk customer service.

I loved that this hotel was in the middle of the city, I was with in close walking distance of many restaurants and entertainment.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Senior Contributor
32 reviews 32 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 22, 2012

Holiday inn express downtown is within waking distance to the Q Arena and Progressive field. The staff are super friendly and very sharply dressed. We stayed in a king jacuzzi room. Nice hardwood floors and a super big jacuzzi with room for two ;). Bed was a little saggy in the middle which made it a little
Uncomfortable in the morning. Across the street from some great 4th street restaurants. Can't go wrong here.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Holiday Inn Express Cleveland Downtown

Also Known As:
Holiday Inn Express Cleveland Downtown Hotel
Holiday Inn Express Cleveland Downtown Hotel Cleveland
Holiday Inn Cleveland
Cleveland Holiday Inn
Holiday Inn Express Cleveland Ohio
Holiday Inn Express Cleveland
Holiday Inn Cleveland Downtown
Holiday Inn Express Cleveland Downtown Ohio
Address: 629 Euclid Ave, Cleveland, OH 44114
Phone Number:
Location: United States > Ohio > Cleveland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#6 Business Hotel in Cleveland
#9 Romantic Hotel in Cleveland
#15 Family Hotel in Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Cleveland Downtown 2.5*
Official Description (provided by the hotel):
Take a VIDEO TOUR of our hotel. Take a step back in time as you enter this 19th century historic Guardian Bank Building converted into one of the finest Cleveland hotels. The Holiday Inn Express Hotel & Suites Cleveland - Downtown is located in downtown Cleveland's financial district between E. 9th St and E. 6th St on Euclid Ave. We are within walking distance from Cleveland s main attractions including: LeBron James and the Cleveland Cavaliers Q Arena, Cleveland Browns Stadium, , Warehouse District, Scene Pavilion, Tower city, House of Blues, Cleveland State University, Playhouse Square, etc. With 9 different room types, Holiday Inn Express Hotel & Suites Cleveland-Downtown has a room for every need. We feature the largest standard guest rooms in Cleveland, two room suites, Jacuzzi suites, rooms with kitchenettes and meeting rooms. We also offer vacation packages to Cleveland s major attractions including: The Rock and Roll Hall of Fame, Pickwick and Frolic Comedy Club, House of Blues and The Cleveland Clinic. We are now also offering free high speed Internet access in every guest room and meeting room. Visit Cleveland, OH and stay smart at the Holiday Inn Express Hotel & Suites Cleveland-Downtown. ... more   less 
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