I stayed at the Radisson Cleveland - Gateway for one night in June on a work trip. The hotel is within a very short walk of Progressive Field and Quicken Loans Arena, as well as a number of restaurants and bars. The rooms are nice - if memory serves, Radisson lists it as a three-star hotel, but it feels a bit nicer than that, even. My only complaints were about the sleep-number bed which didn't seem to work very well (apparently I wasn't the only one having this issue from reading other reviews) and a particularly annoying sound which reminded of a giant air conditioner turning on and off somewhere in the hotel, which made going to sleep rather difficult (the latter was a much, much bigger issue than the former). Additionally, though I'm a Gold level member, no welcome bonus was offered to me and in order for me to get the 35% points bonus, I had to bring it up with the front desk staff. However, the general manager of the hotel, Scott, more than made up for the problems by issuing me with 34,000 points (enough for a free night at this hotel). That's a good way to treat an unhappy customer and a good way to ensure that I'll stay at this hotel again when business takes me to Cleveland next time!
- Official Description (provided by the hotel):
- The Radisson Plaza Hotel Cleveland – Gateway, a newly renovated boutique style hotel, is located in the heart of the Gateway District, a step away from Q-Arena and Progressive Field. Take in some of Cleveland’s finest dining, entertainment and shopping in the new “hip” East 4th Street district… all just a short walk from our door. You’ll love our “Yes, I Can” hospitality. ... more less
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- Also Known As:
- Radisson Hotel Cleveland - Gateway Ohio
- Radisson Hotel Gateway
- Radisson Cleveland
- Cleveland Radisson