I spent several days here while on business in Cleveland and the Columbus areas. I was in and out quite a bit, and I utilized room service and their valet a lot as well. My company was able to secure a good price for this hotel and I was pleased overall with the quality of the hotel and the service. I did have a few issues with the room service food, but the item was removed from my bill when I discussed things with the desk. Crunchy eggs aren't good! I was glad that they had the room service option, however, as the weather was terrible and I didn't feel like venturing out into the city to eat.
Valet is convenient (around $22 per day) when you don't want to hassle with parking downtown.
I had problems with young students yelling and running up and down the hallways on my final night there. I called down to the front desk three times. By the third time, I asked them to just move me if the noise didn't stop (I had a 5am flight to catch the next morning and needed to get to sleep). They did get the group to disperse- impressive- and I really appreciated it. This was by 10pm. I've dealt with hotels that would say they were doing something about noise problems and never even attempted to...so I appreciated this.
I'll be back in Cleveland soon for business again and I'll stay here. I'd recommend this hotel to colleagues and friends.
The sleep-number bed was fairly comfortable, the pillows could be a bit softer, but they worked, the TV channels were great, the shower was nice and hot, and all was clean and updated.
I had a pretty view out of my window of the capitol lit up in red, white and blue at night. All was quiet other than the kids on my final evening.
I appreciated the automatic updated bill under my door in the morning as well to save me time.
- Official Description (provided by the hotel):
- The Radisson Plaza Hotel Cleveland – Gateway, a newly renovated boutique style hotel, is located in the heart of the Gateway District, a step away from Q-Arena and Progressive Field. Take in some of Cleveland’s finest dining, entertainment and shopping in the new “hip” East 4th Street district… all just a short walk from our door. You’ll love our “Yes, I Can” hospitality. ... more less
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- Also Known As:
- Radisson Hotel Cleveland - Gateway Ohio
- Radisson Hotel Gateway
- Radisson Cleveland
- Cleveland Radisson