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“Excellent location” 5 of 5 stars
Review of Radisson Hotel Cleveland - Gateway

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Radisson Hotel Cleveland - Gateway
3.0 of 5 Hotel   |   651 Huron Road, Cleveland, OH 44115   |  
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Ranked #21 of 35 Hotels in Cleveland
Indiana
Senior Contributor
42 reviews 42 reviews
24 hotel reviews
Reviews in 26 cities Reviews in 26 cities
14 helpful votes 14 helpful votes
“Excellent location”
5 of 5 stars Reviewed August 18, 2012

My wife and stayed here using points earned from a business trip. Staff was excellent and the room was very spacious suite. . My mistake in not asking for a room on a higher floor. Our view was of the HVAC units on the roof of the first floor. On this particular trip it didn't really matter so we kept the room. Within walking distance of where the Cavaliers, Indians and Browns play. We were in town to see the Rock and Roll HOF which would have been quite a hike. Found a pay lot just west of the HOF for $5 per day. Used the hotel's valet parking and I was impressed with the service.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadissonCleve, General Manager at Radisson Hotel Cleveland - Gateway, responded to this review, August 19, 2012
Thank you for your recent review on Tripadvisor. I am pleased that our staff was accomodating and embraced a yes I can service attribute to you during your stay. We pride ourselves on going the exttra step to accomodate our guest's needs and to provide excellent service to all of our guest's. I will share your comments with our staff to ensure them that they have been recognized for their efforts. Once again thank you and we look forward to serving you again in the future during your next visit to Cleveland.

Best regards,
Leo Phillippi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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319 reviews from our community

Traveler rating
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    61
    29
    22
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
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  • German first
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English first
Bristol, United Kingdom
Top Contributor
90 reviews 90 reviews
28 hotel reviews
Reviews in 31 cities Reviews in 31 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed August 12, 2012

This hotel is VERY nice. The rooms are really spacious, clean and comfortable, even having an adjustable bed. The price is ridiculous - as in ridiculously cheap!!!! The location is perfect to everything, and they also provide free internet. My only regret is that we didnt stay longer.

  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadissonCleve, General Manager at Radisson Hotel Cleveland - Gateway, responded to this review, August 13, 2012
Thank you for your recent review on Tripadvisor. We are pleased that you were satisfied with our hotel. We our continuing to update our facility to make it better for our guests and try to keep our lodging affordable in the downtown marketplace. I will share your comments with our staff and let them know how pleased you were. Once again thank you and we look forward to serving you again in the future.

Best regards,
Leo Phillippi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ridgefield, Connecticut
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 8, 2012

My friend and I were meeting in Cleveland for a short stay and wanted a clean, safe hotel in the downtown area. The Radisson was a good choice and we're happy we stayed there. The rooms are clean, though a bit dated. The toilet required two flushes frequently and there was no fan in the bathroom so it fogged up quickly even with the door open. Given what we were looking for and our short stay, these were not major issues. And for the price, it seems like one of the better options in the downtown area.

It is walking distance to most any downtown attraction. 5 min walk to the baseball stadium and basketball arena. It took us about 15-20 minutes to wak to the Rock and Roll Hall of Fame, which is also right next to the football stadium. There are plenty of bars and restaurants in the area as well and a large mall that is 10 minutes walking distance, too. It does get quieter on a weekend when there is no game in town though, with restaurants harder to find open especially serving past 10pm -- this is not NYC or Chicago.

If you drive and need to park, there are plenty of parking garages in the area. They are cheaper than the valet at the hotel if you can walk 5 minutes.

Room Tip: request a non-ground level room for better privacy and safety If you drive and need to park, ther...
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  • Stayed July 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadissonCleve, General Manager at Radisson Hotel Cleveland - Gateway, responded to this review, August 10, 2012
Thank you for your recent review on Tripadvisor. We are pleased that you enjoyed our hotel and that you were pleased with the area attractions and what our location offers. I will share your comments with our staff in our daily review of our operation. Once again thank you and we look forward to serving you again when you return to Cleveland.

Best regards,
Leo Phillippi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
Reviews in 31 cities Reviews in 31 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 8, 2012 via mobile

I like staying at hotels that are in older buildings which have a character. This is one of those. I can say the building is a little tired and could use a freshing up but it was still pleasant. Next was a fun 'pub' with a great atmosphere. I would recommend this hotel to those who like old architecture and city life.

  • Stayed August 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadissonCleve, General Manager at Radisson Hotel Cleveland - Gateway, responded to this review, August 10, 2012
Thank you for your recent review on Tripadvisor. Weappreciate your comments and are pleased that you enjoyed tour stay at our hotel. In regards to your comment on needing some freshening up we are in the process of planning on starting that project in the very near future. Once again thank you for your visit and we look forward to serving you again when you retuirn to Cleveland

Best regards,
Leo Phillippi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
michigan
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 5, 2012

My birthday, wanted to have a nice downtown experience with hubby, so booked at a very good rate. At checkin no upgrade available, but was given a rooom on a higher floor. View of parking garage on floor 7, but not there to look out window anyway. Great flatscreen tv, Very clean room, close to elevator, ice machine. Bathroom amenities generous. Ok, if a hotel has sleep number beds they should all work or just advertise the comfy beds and forget sleep number. We found the beds to be very comfy, nice bedding, pillows too. The clock radio didn't work at all, but was offered free valet parking as compensation. The breakfast room service was top notch. Even the toast was warm still. Loved the roasted potatoes and sausage links. It's hard to get good breakfast room service, but they sure got that right, and the price was about the same as we would've paid to eat in dining rm. Overall very helpful staff and clean room which was conveniently located near area attractions (casino, restaurants...) Will return!

Room Tip: Our room was one of the less expensive rooms, but we found it to be very roomy with a flat screen...
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadissonCleve, General Manager at Radisson Hotel Cleveland - Gateway, responded to this review, August 7, 2012
Dear Guest,
Thankyou for your recent review on Tripadvisor. We are pleased that you enyoyed your stay and that you were satisfied with your room service. We have replaced the radio that was in your room to ensure that the next guest has a clock radio that works properly. Once again thank you for your review and we look forward to serving you agin when you return to Cleveland.

Best regards,
Leo Phillippi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Au Train, Michigan
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 4, 2012

Stayed two night at the Radison and was able to easily walk to the Rock and Roll Hall of Fame, Browns Stadium and to great restaurants/bars...(check out the Harry Buffalo!). The room was clean, the staff was pleasant and breakfast "hit the spot". We had a little difficulty with the Sleep number beds but after a quick call, it was figured out and we were set. I would definitely stay here again.

Room Tip: We had an executive suite for 5 of us....enough room for a roll away and all our luggage....wonderfu...
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  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadissonCleve, General Manager at Radisson Hotel Cleveland - Gateway, responded to this review, August 5, 2012
Thank youi for your recent review on Tripadvisor.I am pleased that you enjoyed your stay at the Radisson Cleveland Gateway. I will share your comments with our staff during our next meeting to inspire them to continue to provide great service to our guest's. Once again thank you and we look forward to serving you again in the future.

Best regards,
Leo Phillippi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
La Grange Park, IL
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 3, 2012

Our stay at this hotel was wonderful. The staff was very helpful and easy to work with. The room was very clean, neat, and beds were very comfortable. The front desk was very helpful and the valet service with the car was very quick. They even brought me my cell phone when I left it in the car, without me asking for it. They they called our room to let us know it was at the front desk. We did think that $20 was a little pricey for parking. There are lots of great restaurants within a couple of blocks. Being United Church of Christ members, without going outside, it was very convenient to be able to walk through the hotel to our National Church Offices and visit The Church House. We would definitely stay here again.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadissonCleve, General Manager at Radisson Hotel Cleveland - Gateway, responded to this review, August 4, 2012
Thank you for your recent review on Tripadvisor. We appreciate you sharing your thoughts on your recent visit to our hotel. I am very pleased that you enjoyed your stay with us and that the hotel accomodations were comfortable and the staff was so and helpful to you. Our staff puts a lot of pride in making our guest's happy and comfortable. I will share your comments with the entire staff at our next meeting. Once again thank you for your favorable comments on our facility and we look forwarf to serving you again when you return to Cleveland.

Best regards,
Leo Phillippi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Hotel Cleveland - Gateway

Address: 651 Huron Road, Cleveland, OH 44115
Phone Number:
Location: United States > Ohio > Cleveland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#16 Romantic Hotel in Cleveland
#16 Business Hotel in Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Radisson Hotel Cleveland - Gateway 3*
Number of rooms: 142
Official Description (provided by the hotel):
The Radisson Plaza Hotel Cleveland – Gateway, a newly renovated boutique style hotel, is located in the heart of the Gateway District, a step away from Q-Arena and Progressive Field. Take in some of Cleveland’s finest dining, entertainment and shopping in the new “hip” East 4th Street district… all just a short walk from our door. You’ll love our “Yes, I Can” hospitality. ... more   less 
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Also Known As:
Radisson Hotel Cleveland - Gateway Ohio
Radisson Hotel Gateway
Radisson Cleveland
Cleveland Radisson

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