My first impression at this facility was quite positive: excellent valet service and check-in service. The hotel is very clean and comfortable. We had two issues with our room. One, an unfortunate discovery behind one of the drapes which I reported to management. Two, our sleep number bed would not inflate and since the hotel was booked there was no other unit available. However, I really believe that both "incidents" were just a fluke. Furthermore, management went out of their way to compensate me for my inconvenience. I would definitely go back again and I am sure everything would be just fine; their service and kind intentions were so impressive. You just don't find that in a chain hotel anymore.
- Official Description (provided by the hotel):
- The Radisson Plaza Hotel Cleveland – Gateway, a newly renovated boutique style hotel, is located in the heart of the Gateway District, a step away from Q-Arena and Progressive Field. Take in some of Cleveland’s finest dining, entertainment and shopping in the new “hip” East 4th Street district… all just a short walk from our door. You’ll love our “Yes, I Can” hospitality. ... more less
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- Also Known As:
- Radisson Hotel Cleveland - Gateway Ohio
- Radisson Hotel Gateway
- Radisson Cleveland
- Cleveland Radisson