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“Pleasant Surprise” 4 of 5 stars
Review of Residence Inn Cleveland Downtown

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Residence Inn Cleveland Downtown
3.0 of 5 Hotel   |   527 Prospect Ave, Cleveland, OH 44115   |  
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Ranked #14 of 35 Hotels in Cleveland
Orrville, Ohio
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Pleasant Surprise”
4 of 5 stars Reviewed December 19, 2013

Chose this hotel for the location, and ended up with a wonderful suite with complete kitchen, evening social hour with food and beverages, full hot breakfast buffet, heated parking garage, and helpful staff. Rooms are gorgeous with old world charm, including high ceilings and tall windows, and comfortable beds. It was so quiet, we didn't hear anyone or anything from inside our room. The shopping arcade next door is charming. I wholly recommend this hotel to anyone staying downtown Cleveland, if you want to be near the casino, the Q, Progressive Field, the Rock-n-Roll Hall of Fame, or the theater district.

Room Tip: Second floor suites are quiet, and you are only steps to the evening social hour and/or breakfast bu...
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  • Stayed December 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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317 reviews from our community

Traveler rating
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    18
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
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English first
Rochester, New York
Level Contributor
47 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed December 16, 2013

My wife and I were in town for the Trans Siberian Orchestra concert this past weekend, and with winter in full swing we wanted to as close as possible to the Quicken Loans Arena. The Residence Inn was right across the street from the "Q", and right around the corner from Lola (where we had dinner reservations). Our room was large, clean, and reasonably priced. Although parking was $18/day, this is no more than you would pay just to park for a few hours to go to a downtown event.

The only complaint was the heating system. While the temperature in our room was comfortable, the noise the heater made while kicking on in the middle of the night was enough to wake me up both nights we were there. Other than that, the hotel was great and we'd absolutely stay there again next time we were in downtown Cleveland.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Wellsburg, West Virginia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 8, 2013

My granddaughter was treated to a Cleveland Cavaliers game on Dec. 7, 2013 by JDRF, Juvenile Diabetes Research Foundation. The hotel stay was included in the package. We were really pleased with the hotel. It is an awesome place to stay especially if you are going to the Quicken Loans Arena or to the Indians stadium, both which are within walking distance. The only thing we didn't agree with is that guests have to pay for parking, which is down the street. Guests should not have to pay for parking when they are staying at the hotel. I heard several other guests complaining about the same thing to the hotel management. But overall, the stay was really great.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed December 8, 2013

Great location, spacious rooms, decent breakfast. That's the good news. The bad news is that none of it matters when you're kept awake all night by the throbbing bass and wall-rattling hum from the club across the street. It's not that the music was loud as it was persistent and reverbating. The walls buzzed, the bed buzzed. This kept on until 2:30 am when we finally got some relief. This is the 2nd time this has happened to us at this property. If you're looking to enjoy some peace and quiet and a good night sleep, I'd stay as far away from this hotel as possible. None of the good can make up for all of the bad.

Room Tip: Only stay here if you don't care about sleep or peaceful quiet at night.
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  • Stayed November 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Novi, Michigan
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 8, 2013 via mobile

My husband and I stayed here and loved everything about it. We had a suite with a fireplace. It was charming with the high ceilings and a kitchen. The breakfast buffet was great too. It was a short walk to the theater and lots of great restaurants. We will definitely be back!

  • Stayed December 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Lima, Ohio
Level Contributor
74 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed December 2, 2013

I selected this hotel because it was across the street from Quicken Loans Arena, but I will be back. I stayed at the Ritz-Carlton down the street a month ago, and I like this hotel better. It has old-world charm - the rooms are huge - and the staff was very friendly. You can walk to the casino or other venues easily, but the noise from the street was minimal after hours. Our 1 bedroom suite had full size appliances - and did I mention the room was huge ??

Room Tip: I was on the 6th floor -
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  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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Home, PA
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed November 30, 2013

Great location - literally across the street from the Q (Quicken Loans Arena) where the Cav's play. Walking distance as well to Indians Progressive Stadium (beside the Q). Plethora of eating options nearby: Chipotle, The Chocolate Bar, The Spread (At Horseshoe Casino), Red (Steakhouse), etc.

Room Tip: Is there a better location downtown?
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  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Cleveland Downtown

Address: 527 Prospect Ave, Cleveland, OH 44115
Location: United States > Ohio > Cleveland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
#12 Family Hotel in Cleveland
#16 Business Hotel in Cleveland
#16 Romantic Hotel in Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Cleveland Downtown 3*
Number of rooms: 175
Official Description (provided by the hotel):
Studio Suite with separate living room, sleeping area and full-size kitchen. ... more   less 
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Also Known As:
Residence Inn Cleveland Downtown Hotel Cleveland
Cleveland Residence Inn
Residence Inn Cleveland Downtown Ohio

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