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“Wow!” 4 of 5 stars
Review of Residence Inn Cleveland Downtown

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Residence Inn Cleveland Downtown
3.0 of 5 Hotel   |   527 Prospect Ave, Cleveland, OH 44115   |  
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Ranked #16 of 35 Hotels in Cleveland
Fort Wayne, Indiana
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Wow!”
4 of 5 stars Reviewed October 20, 2013

I had never been to Cleveland. My expectations of the town were, quite frankly, on the low side.
I was pleasantly surprised by the entire city.
It started with our stay at Residence Inn downtown.
We were in town to visit a relative at the Cleveland Clinic. (What a wonderful facility, by the way).
Needed a place to stay and had no reservation. I ended up at the Residence Inn. The staff could not have been more pleasant or helpful! Every single person we dealt with were so genuinely nice.
The facility is one of the greatest surprises we have experienced. The room was outstanding. On of my favorite configurations of space that I've experienced. Large living area with "sqareness" to it. Loved the roominess and the ammenities.
The entire hotel reaks of history. The kind of quaintness and class that cannot be built today.
Windows and trim, high ceilings, decor, out of this world.
Breakfast room was amazing. The entire experience was just fantastic.
I would go out of my way to go back to this wonderful friendly hotel located in the middle of a wonderfully friendly city! Go!

Room Tip: Staff was really helpful with parking. They helped us park in the employee lot, and just made every...
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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275 reviews from our community

Traveler rating
    85
    124
    47
    15
    4
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61
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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English first
Indianapolis, Indiana
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 20, 2013

We stayed last evening at the Residence Inn in Dwntwn Cleveland and were blown away. The location is great for shops & restaurants. And the staff is fabulous. We were greeted happily and taken great care of by Angela at the desk, chatted with Bill about the history of the beautiful building and greeted warmly by Darius at midnight (always blown away by ppl that are full of life while working at midnight). The most amazing part of our experience was this lovely old building and all of the charms that came with it. It was built years ago & renovated in early 2000 (all staff members we came in contact w/ told us a bit about its history & with genuine pride). The breakfast area w/ its stained glass ceiling, the antique pieces of furniture thoroughout the building, our spacious room (that was meticulously mantained) with huge ceiling to floor windows. The employees and ownership of this property obviously take great pride in their product and should be commended, because it is beautiful. Had never been to Cleveland but this visit has made us a fans. Thank you Residence Inn Cleveland Downtown.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Illinois
Top Contributor
128 reviews 128 reviews
46 hotel reviews
Reviews in 58 cities Reviews in 58 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed October 17, 2013

The hotel is in a great location for several dining options.
I stayed in the Euclid Tower, and the walk is too long in my opinion. It would be fine if there was an entrance/exit at that end of the hotel, but they do not offer that option.
The room was great. It was old, but very clean, and the high ceilings and large rooms were a great change from the normal hotel room.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincoln
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 13, 2013

I stayed here twice in two weeks and had a pleasant experience both times. The place is unique given the history of the building and somewhat awkward layout. If staying in the Euclid towers you walk above the arcade in order to get to the rooms. However, the character of the building holds appeal to history buffs.

The rooms are spacious and both that I stayed in were clean and comfortable. Staff is very friendly and accommodating.

I would stay here again.

Stayed September 2013, traveled on business
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Mason, Ohio
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 12, 2013

Our stay was only for one night, but the staff was extremely accommodating and friendly. The rooms were of good size, and clean. The building is older, and if you stay in the Euclid Tower section , it is far away from the front desk, but not unmanageable.
This was a great value for a hotel in this location-- within walking distance to Progressive field, many great restaurants, the casino, and the RTA Red Line.
I would stay here again, based on the price, location, and service.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kailua, Hawaii
Top Contributor
124 reviews 124 reviews
47 hotel reviews
Reviews in 60 cities Reviews in 60 cities
111 helpful votes 111 helpful votes
5 of 5 stars Reviewed October 8, 2013

My husband, teenage son, and I stayed at the Residence Inn Downtown Cleveland for one night at the end of September. We called earlier that day for late a check-in since we were visiting a college with my son. We were told that it wasn’t a problem and our room was confirmed for the night.

When we arrived at about 10 PM, Angela greeted us with a smile and complimentary beverages. Both were much appreciated since we were very tired having just flown in from Honolulu that day and then spent the day touring and meeting with professors of Washington and Jefferson College in the Pittsburgh area. We reserved a basic room, but were upgraded to a two-bedroom suite since we are Marriott Gold members. The two-bedroom suite was VERY spacious with an apartment-like kitchen and each bedroom has its own bath. This was great because we didn’t have to share a bathroom with our teenage son! I also liked that the shampoo, condition, and lotion was Paul Mitchell and not some generic stuff.

The dining room was very pretty with stain glass and flower-etched windows. They served a nice buffet breakfast consisting of coffee, tea (including herbal tea), juice, and hot chocolate, cold cereals, oatmeal, waffle makings, English muffins, bagels, pastries, bananas, apples, chopped pineapple, yogurts, potato patties, scrambled eggs, sausage patties. My husband and son declared the potato patties to be delicious.

Check-in and parking were a little unique since you only pull over in front of the hotel by a sidewalk-like area to unload your luggage. There is no pull-in. After you check-in, you then are permitted to park in the garage.

I really liked the feel of this hotel. It was a lovely historic hotel with beautiful antique molding. The elevators are smaller and it can be a little bit of a maze, but that’s part of its historic charm. We would definitely stay here again.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, New York
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 6, 2013

Hotel very clean and convenient. One of the better Hotels I have stayed in lately. Many restaurants in the vicinity of the Hotel. Short drive to attractions that we had visited. All hotels employees I had come across were polite and professional.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Cleveland Downtown

Address: 527 Prospect Ave, Cleveland, OH 44115
Location: United States > Ohio > Cleveland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
#13 Family Hotel in Cleveland
#15 Romantic Hotel in Cleveland
#19 Business Hotel in Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Cleveland Downtown 3*
Number of rooms: 175
Official Description (provided by the hotel):
Studio Suite with separate living room, sleeping area and full-size kitchen. ... more   less 
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Also Known As:
Residence Inn Cleveland Downtown Hotel Cleveland
Cleveland Residence Inn
Residence Inn Cleveland Downtown Ohio

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