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Residence Inn Cleveland Downtown: Traveler Reviews

3.0 of 5
527 Prospect Ave, Cleveland, OH 44115
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Residence Inn Cleveland Downtown
Ranked #13 of 33 hotels in Cleveland
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136 reviews from our community

    Trip type
Traveler rating
    35
    68
    25
    6
    2
Date Rating
Chicago, Illinois
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
“Great location, close to everything”
5 of 5 stars Reviewed December 28, 2012

We came here for a quick getaway after Christmas. Everything was top notch--service, accommodations, breakfast buffet--all were very good. About the only bad thing is the parking garage. It is shoe-horned into the lower level of an old building. Definitely close to a lot of places to eat and to visit. Will have to come back here in warm weather to better enjoy the city!

Room Tip: Street side rooms were not that noisy.
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
See 4 more reviews by gerard D for Cleveland
Ask gerard D about Residence Inn Cleveland Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colleen H, Front Office Manager at Residence Inn Cleveland Downtown, responded to this review
January 7, 2013
We are delighted to hear that your quick getaway to Cleveland was enjoyable. As well as your stay with us.Our team thrives on ensuring every guest enjoys their stay with us. I wil share your feedback with our team. Our parking garage is a tight area of the hotel. Our parking garage was built in 1898 when the hotel was orignally built.

We looking forward to seeing you on your next trip to Cleveland during the warmer weather.
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Columbus, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“very nice downtown Cleveland hotel”
4 of 5 stars Reviewed December 14, 2012

We went with friends for the weekend (Cleveland Symphony, museums, etc). We were upgraded to a 2 bedroom suite, so we all stayed there -- PLENTY of room. Each bedroom was very spacious and had its own bathroom. The living room/kitchen/eating area between the bedrooms was large. The hotel staff were very nice and helped us with parking in their garage. The breakfast was good (not great) - what I would expect for a hot breakfast. The hotel is a beautiful building and located within walking distance to Tower City, Gund Arena, Progressive Field, library, several restaurants and bars. Overall, a very nice experience.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
Ask LtravelerOH about Residence Inn Cleveland Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colleen H, Front Office Manager at Residence Inn Cleveland Downtown, responded to this review
January 7, 2013
Thank you for taking the time to post on our Trip Advisor page. We are delighted to hear that your friends and yourself had enjoyed your weekend and stay with us. Our team thrives on ensuring every guest has an enjoyable stay with us I will share your feedback with our team.
Our apologies that our breakfast did not meet your expections. If you would like to discuss the breakfast please feel free to call me at 216-443-9043.

We look forward to seeing you on your next trip to Cleveland.
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Kolkata (Calcutta), India
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Nice and Comfortable Stay”
5 of 5 stars Reviewed December 9, 2012

This was my 2nd stay with Residence Inn, Cleveland, Downtown hotel. I was on a business trip and stayed their for 2 weeks. Amazing experience, very comfortable stay. My room had a mini kitchen and wide view of Cleveland downtown. Room was very spacious with separate living and dining space. The hotel staffs are so nice. They always made extra attempts to make my stay more comfortable. Needless to mention, hotel provides complimentary breakfast (continental with lots of variety) and wifi facility. It is right at Cleveland downtown with 5 mins walk to TowerCity.

Room Tip: Ask for room overlooking Prospect Street
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  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask DEBDIP about Residence Inn Cleveland Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colleen H, Front Office Manager at Residence Inn Cleveland Downtown, responded to this review
January 7, 2013
We are delighted to hear that you had an enjoyable two week stay with us. Our team thrives on ensuring every guest has an enjoyable stay with us. I will certainly share your feedback with our team.

We look forward to see you on your next trip to Cleveland.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Westerville, Ohio
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
“downtown paradise”
4 of 5 stars Reviewed December 4, 2012

This hotel is a business travelers paradise. It is easy access, close to restaurants as well as a new casino. The staff are experienced and very willing to make your stay pleasant and enjoyable. The breakfast is popular and the rooms are large and roomy.

Room Tip: choose an end room one bedroom, lots of space and room to stretch out
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  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Kathy B about Residence Inn Cleveland Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colleen H, Front Office Manager at Residence Inn Cleveland Downtown, responded to this review
January 7, 2013
Thank you for taking the time to post on our Trip Advisor page. We are delighted to hear that you had an enjoyable stay with us. Our team thrives to ensure every guest enjoys their stay with us. I will share your feedback with our team.

We look forward to seeing you on your next trip to Cleveland.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brooklyn, New York
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Happy Thanksgiving!”
4 of 5 stars Reviewed December 3, 2012

We traveled to Cleveland to visit our daughter who is an apprentice in the theater district. We have never been disappointed with a Residence Inn so we reserved a room without hesitation. Cleveland's Downtown Residence Inn did not disappoint. As a matter of fact they surpassed our expectations! It was Thanksgiving weekend and my daughter was homesick. Without asking we were upgraded to an expansive suite on the 2nd floor and was stunned at the size of the accomodations. The rooms were clean and typically appointed for a Residence Inn. The stove was complete with an electric oven so the suite would have been perfect for cooking a traditional Thanksgiving meal had I wanted to. We were greated with a bottle of wine which was a welcomed treat after a 10 hour drive. Downtown Cleveland was a no-mans land compared to NYC on a holiday weekend but the location was perfect for walking access to theaters, restaurants, sports arenas, a casino and trendy bars. I never would have thought that I'd enjoy Cleveland but I did...I really did! And Residence Inn Downtown played a big role in that. BTW they have a fabulous billard room and an amazing lounge on the first floor. We thoroughly took advantage and enjoyed both.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 2 more reviews by KBHarri for Cleveland
Ask KBHarri about Residence Inn Cleveland Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Cleveland Downtown

Also Known As:
Residence Inn Cleveland Downtown Hotel Cleveland
Residence Inn Cleveland Downtown Hotel
Residence Inn Cleveland
Cleveland Residence Inn
Residence Inn Cleveland Downtown Ohio
Address: 527 Prospect Ave, Cleveland, OH 44115
Phone Number:
Region: United States > Ohio > Cleveland
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Kitchenette Pets Allowed Restaurant Suites Wheelchair access
Hotel Style:
#16 Family Hotels in Cleveland
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Studio Suite with separate living room, sleeping area and full-size kitchen. ... more   less 
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