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“Great location, fantastic staff” 5 of 5 stars
Review of Residence Inn Cleveland Downtown

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Residence Inn Cleveland Downtown
3.0 of 5 Hotel   |   527 Prospect Ave, Cleveland, OH 44115   |  
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Ranked #14 of 35 Hotels in Cleveland
Montreal, Canada
Level Contributor
53 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Great location, fantastic staff”
5 of 5 stars Reviewed November 3, 2011

I stayed here for 3 months this summer for work.

PROS:
Fantastic location, with the ball park, concert center right in front. I would watch the friday night fireworks show from my room!
Great restaurants around the corner (4th East street, Lola's, Greenhouse tavern etc etc)
Huge rooms
The friendliest and most helpful staff you have ever come across. I have travelled alot for work, all over the country and world and bar none these guys we're great.

CON:
The rooms are slightly dated and would need a little revamp. I think really the thing that would make a hug difference is getting rid of the carpet and putting a hardwood floor in.

Room Tip: Make sure to ask for a room facing prospect street, then you will not have to walk all the way to th...
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Stayed August 2011, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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319 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
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English first
Chicago, Illinois
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 31, 2011

Went here with some old college pals. The room was HUGE, 2 king beds + a pull out couch was more room than we thought we'd need but it came in handy for the Halloween weekend. We were about as far as you could get from the front desk, which is a bit of a walk and certainly not handicap accessible. Be sure to request accessibility if you need it. On a hugely positive note the kitchen area came in very handy. Location is fantastic, right across from the Q and right around the corner from E 4th and W 6th. For the price/location it's a good deal. Parking isn't free for some reason, so a few negatives there.

Breakfast in the AM was standard fare, eggs/potato/cereal/waffles with the requisite beverages. Negative points here for not having bacon. Seriously, it's 2011 and a man needs his bacon in the morning. I almost gave you a 1 star review because of this. Fix it.

The front desk staff was nice and checked us in pretty quick - kudos to the housekeeping staff. We tore our room up pretty well and when we returned it was all cleaned up & tidy. Many many many thanks to the poor soul who took care of us :) This almost makes up for not having bacon.

Room Tip: Be sure to ask for something near an elevator, if you don't you'll likely be a 10 min walk a...
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  • Stayed October 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pemberville, Ohio
Level Contributor
177 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed October 31, 2011

I've been to this hotel quite a few times. It is in a nice Downtown Cleveland location; mid-way between sporting locations, Theater, Cleveland State University, and all downtown attractions. The hotel check-in this time was exceptional. The staff was so helpful, and friendly. It really made me feel glad to be there. The hotel is large and spread out. People with mobility issues might have problems. The rooms are very large and spacious with nice amenities. The rooms are also aging and in need of a bedding upgrade, but still good. This is a great place for small groups and families traveling together. The breakfast bar this time was less than great. It was ok, but not up to par. Still a nice experience.

  • Stayed October 2011, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 24, 2011

Recently stayed here for a wedding. My wife asked to switch rooms because her room was too loud so they stuck us way in the back of the hotel. The room was large and definitely was quiet, but my biggest complaint also came from this request. If you are in one of the back rooms expect a 15m walk to get out of the hotel since you will have to walk down multiple hallways and take two elevators to get out (be careful what you ask for).

Staff were very friendly and helpful, location was near everything we needed, no complaints there.

  • Stayed October 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed October 22, 2011

We stayed here the night before we visited the Rock and Roll Hall of Fame in Cleveland. Parking was right below the hotel. (Only a car will fit through the narrow passage to get to the parking facility.) It's very secure, though, and you can access the hotel directly from the parking garage. The room was huge, with the usual kitchen, etc, which we didn't need/use but was adequately provided. (The refrigerator was noisy, so we unplugged it for overnight.) We were there on Saturday and watched football though the afternoon/evening after having driven a long day to get there....nice TV, etc. Breakfast was terrific...lots to choose from, freshly prepared, and pleasantly presented in a large room. This is close to the Hall of Fame, as well as several sports facilities, so it would be a good place for sports fans to stay on game weekends. A short walk away are the famous 4th street restaurants, etc., so dinner was easy to walk to.

  • Stayed October 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed September 21, 2011

Room - dirty shower curtain, random hairs everywhere, rotten smell.

Hotel general areas - tile that needs to be grouted, uneven floors, strange layout

Parking - Great for a smartcar, horrible for any other type. Whoever designed this lot was on drugs at the time.

Service - nothing special, just typical people that complain about their jobs and have tons of excuses for all the problems.

Location - close to a lot of things, the only positive for this hotel.

  • Stayed September 2011
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Detroit, Michigan
Level Contributor
578 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
3 of 5 stars Reviewed August 27, 2011

I have stayed at this hotel a few times. I love the location. It is right by the ball parks. you walk out your hotel and your there. I also love all the places to eat. They are so close. This is a very friendly hotel. I do like it, but its a little old. They need to update it. I will stay here again. The location makes up for the oldness. If you do stay. Make sure you check out all the great locations for eating. Its one block away.

  • Stayed July 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Cleveland Downtown

Address: 527 Prospect Ave, Cleveland, OH 44115
Location: United States > Ohio > Cleveland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
#12 Family Hotel in Cleveland
#13 Romantic Hotel in Cleveland
#15 Business Hotel in Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Cleveland Downtown 3*
Number of rooms: 175
Official Description (provided by the hotel):
Studio Suite with separate living room, sleeping area and full-size kitchen. ... more   less 
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Also Known As:
Residence Inn Cleveland Downtown Hotel Cleveland
Cleveland Residence Inn
Residence Inn Cleveland Downtown Ohio

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