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“We love Hampton Inn!” 4 of 5 stars
Review of Hampton Inn Cleveland Downtown

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Hampton Inn Cleveland Downtown
2.5 of 5 Hotel   |   1460 E 9th St, Cleveland, OH 44114   |  
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Ranked #8 of 35 Hotels in Cleveland
1 review
2 helpful votes 2 helpful votes
“We love Hampton Inn!”
4 of 5 stars Reviewed August 12, 2014

Hampton Inn in downtown Cleveland is in a wonderful location. You can walk to the lake, science center, Rock and Roll Hall of Fame, all of the sports locations; in the other direction there are plenty of restaurants, bars, and cafes. When we arrived, we were given a room on a high floor with a street view...just as we requested. Also, the crib we requested prior to our arrival was already set-up and waiting for us. (This does NOT happen in all hotels!) The rooms were nice, very roomy bathrooms. The beds aren't the greatest, but not terrible. The breakfast in the morning was very good. They had a lot of options, but it was crowded and some things had run out. Also, I needed to print tickets for the Browns training camp and this was easy, painless, and free! Many hotels charge for printing! Also, all of the valet staff were wonderful and very quick when we requested our car. They also help load and unload your luggage. Every employee was very friendly with the exception of the woman who checked us in. She wasn't rude, just short with us, and they didn't appear busy. All in a all, a wonderful hotel I would certainly come back to.

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, August 20, 2014
Dear Missie W,

I appreciate you taking the time to write a review. I am so happy to hear you found our staff friendly and accommodating while visiting the Browns training camp. It’s good to know you found the hotel clean and the location convenient. Reviews like yours highlight what we are doing well and give us areas to improve our guest experience. I hope that you will visit us again when in the Cleveland area.

Best,
Michael Reidy
General Manager
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699 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
Date | Rating
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English first
1 review
4 of 5 stars Reviewed August 12, 2014

We really enjoyed our stay at this hotel. Location is great, we walked to all the places we wanted to go. Very fussy with my vehicle and was concerned about the valet parking but it was returned to me as I had left it. People very friendly. Hotel was very clean and quiet. We would stay here again for sure

  • Stayed August 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, August 20, 2014
Dear 751carlg,

We're happy to hear from you, and we're glad to learn that you enjoyed your stay with us at Hampton Inn Cleveland-Downtown . It's great to know that you liked our convenient location, friendly valet and quiet rooms. Please plan to visit us again.

Best,
Michael Reidy
General Manager
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EAST HAVEN, United States
1 review
5 of 5 stars Reviewed August 12, 2014

Great location, walking distance to Rock & Roll Hall of Fame, Science Center, water front, restaurants. Stayed in suite, appeared to be very clean, roomy, comfy beds, 2 TV's a plus, free Wi Fi. Excellent breakfast, convenient valet parking. Helpful staff. Would definitely stay again.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, August 20, 2014
Dear Johnna A,

I appreciate you sharing your kind review with us and other travelers. I’m delighted to hear that we were well suited to your family vacation. I’m happy you were able to take advantage of our spacious suites and fun location. We hope to host your family again soon.

Best,
Michael Reidy
General Manager
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Loveland, Ohio
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 7, 2014

We enjoyed our stay here very much. It was just a few blocks from Progressive Field and the Rock and Roll Hall of Fame. The rooms were nice and the breakfast was good. When leaving make sure you call down to the valet to get your car before departure.

  • Stayed August 2014, traveled with friends
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, August 8, 2014
Dear redhawk47988,

We are pleased to hear from you. Proving you with a pleasant stay is our highest priority. I appreciate you taking the time to write to let us know we succeeded. Your comments serve as encouragement to our associates who work hard to make our guests feel at home. We appreciate you staying with us and look forward to your return.

Best,
Michael Reidy
General Manager
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Youngstown, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 5, 2014

The staff was very accomodating and friendly. Upon arrival we were immediately welcomed and the valet staff were equally as friendly and helpful. The hotel was in a good location of restaurants and the baseball field. We enjoyed our walk around the big city. The room was very nice, we were on the 15th floor and could see the lake. Would definitely stay here again.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, August 7, 2014
I’m so glad you enjoyed our service and amenities! Incredible reflections like yours assist us in delivering a pleasant experience. I will share your kind remarks with the team. Thank you for your time in reviewing our hotel, and we hope to host you again soon.

Best,
Michael Reidy
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Snow Shoe, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 5, 2014

The Hampton inn on 9th st. and Superior Ave Is a wonderful place to stay! Great location for walking to all the attractions down town. It is an easy pull off to unload your car and valet parking is available. The rooms are great and the hotel staff is friendly and very helpful. This is where I stay every time I visit Cleveland!

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, August 7, 2014
Dear Danielle C,

Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable; we work hard to provide a pleasant experience. Your kind comments are appreciated and we look forward to your next visit.

Best,
Michael Reidy
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Doylestown, Pennsylvania
Top Contributor
77 reviews 77 reviews
7 hotel reviews
Reviews in 30 cities Reviews in 30 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed August 5, 2014

Overall, the hotel and staff were very nice - the room was clean and spacious, and the front desk and valet staff were very friendly and helpful. The room included good, fast wifi and a typical Hampton Inn self-serve breakfast - plentiful and good but not restaurant quality.

We had a lovely 4th floor view of 9th Street and the church - which was both good (pretty view) and bad (motorcycles and cars from 10 PM - 2 AM every night, nicely interspersed with sirens from the fire station down the block). Other reviewers said it was quiet from their 15th floor room, so I would recommend requesting a high floor.

The only other (minor) complaint would be that the staff lounge was on the 4th floor across the hall from my room, and the smell of deep-fried cooking was fairly strong in the hallway. Once in the room, I couldn't smell it - so it was not a significant issue.

Room Tip: Pick a high floor to minimize road noise.
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  • Stayed August 2014, traveled with friends
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, August 7, 2014
RichandBarbara,

I’m so glad you enjoyed our hotel. Incredible reflections like yours, which highlight strengths and areas for improvement, assist us in delivering a pleasant experience. I appreciate your sincere remarks regarding street noise and food odor in the 4th floor hallway. Thank you for your time in reviewing our hotel, and we hope to host you again soon.
Best,

Michael Reidy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Cleveland Downtown

Address: 1460 E 9th St, Cleveland, OH 44114
Phone Number:
Location: United States > Ohio > Cleveland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#4 Romantic Hotel in Cleveland
#8 Family Hotel in Cleveland
#8 Business Hotel in Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Cleveland Downtown 2.5*
Number of rooms: 194
Official Description (provided by the hotel):
Experience the ultimate in comfortable and convenient hotels in Cleveland, Ohio at the Hampton Inn Cleveland-Downtown, located 13 miles from Cleveland-Hopkins International Airport. This hotel in downtown Cleveland is perfectly situated near the greatest attractions that Cleveland has to offer. Visit the Playhouse Square Theater District, or catch a Cleveland Browns or Indians game during your visit. Enjoy a day of fun at The Greater Cleveland Aquarium, Rock and Roll Hall of Fame, Horseshoe Casino or visit Cleveland's financial district, all within walking distance from the hotel.Start your day right with our free hot breakfast and unwind in the evening at our lobby bar, open Monday through Saturday from 5.00pm to 11.00pm. Stay connected in our 24-hour business center and enjoy complimentary high-speed internet access in every guest room. The fitness center features cardio and weight equipment to help you maintain your healthy lifestyle. The Suite Shop is available 24-hours for snacks and beverages. Among downtown Cleveland hotels, you’ll find the Hampton Inn Cleveland-Downtown is close to it all but far from the rest. ... more   less 
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Also Known As:
Hampton Inn Cleveland Downtown Hotel Cleveland
Cleveland Hampton Inn
Hampton Inn Cleveland Downtown Ohio

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