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“Great location, Great value, Great city” 4 of 5 stars
Review of Hampton Inn Cleveland Downtown

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Hampton Inn Cleveland Downtown
2.5 of 5 Hotel   |   1460 E 9th St, Cleveland, OH 44114   |  
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Rock Hall of Fame Package
Ranked #9 of 35 Hotels in Cleveland
Certificate of Excellence
Ontario Canada
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
91 helpful votes 91 helpful votes
“Great location, Great value, Great city”
4 of 5 stars Reviewed July 29, 2014

Stayed two nights this past weekend, The hotel is in the heart of downtown.

Cleveland has many unique buildings some with amazing glass roofs and atriums.
The downtown area felt very alive and very safe on the weekend we were there.
Hotel is easy walking distance to all the main attractions and restaurant areas downtown.
Free trolleys that scoot around downtown and the waterfront/R&R Hall of Fame take you to within a block of the hotel, if you get tired walking.

Rooms in the hotel are on the compact size, but very clean and functional, with updated bathrooms, flat screen TV and real HDTV channels including HBO. Staff are pleasant and helpful. Manager generously comped us some Hilton points after the guests next to our room kept their wedding party going till late, late. Breakfast is plentiful with both hot and cold items, lots of fruit and juices as well.

Valet parking is $20+tax per day.
On Saturday, Sunday and Holidays on-street parking is free. Just remember to feed the parking meter or move the car by 7AM on Monday morning. There are also reasonably priced pay lots a few blocks away.

We visited the Cleveland Museum of Art on a rainy Sunday afternoon. World-class art world-class building with another massive glass atrium and the price (free) was right !

Only issue I had was with Hilton Reservations. When I called, they could not or would not match the non-refundable Expedia price I found. Also no success so far in getting the HILTON BEST RATE GUARANTEE after I eventually booked via Expedia.

All in all, a great weekend in a surprisingly Great City.

Room Tip: Facing the Church across the street, higher floor
See more room tips
  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, July 31, 2014
Thank you for your kind review and recommendation! I’m thrilled to know your stay was pleasant and we appreciate you choosing us. I will be sure to share your kind comments with our entire team as they work hard to make our guests feel at home.

Best,
Michael Reidy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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782 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Milwaukee, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 26, 2014

Stayed a week in this hotel in interior 9th floor room facing office building next door. You can hear there cooling fans rumble all night long. Light sleepers get street side and high. Only valet parking $20/day. Good clean room. Breakfast was good but more limited choices than most Hampton's I have stayed in. Good PM eating places found on 4th St & in Warehouse District

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, July 28, 2014
Dear Robert S,

Our staff makes sincere hospitality their priority; I’m glad you enjoyed our clean room and good location. Reflections like yours allow us to monitor and improve our guest experience. Thank you for your time in reviewing your stay, and we hope to host you again soon.

Best,
Michael Reidy, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tiverton RI
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 25, 2014

Stayed one night to visit the Rock and Roll Hall of Fame. Hotel is perfectly located for that, no more than a 10 minute walk. We arrived early, but there was a room available and we were ale to check in right away. Valet parking was efficient. Everyone in the hotel was friendly and helpful. Room was comfortable and clean, and breakfast was well prepared with good variety. Hotel also convenient to the Browns' stadium and the Indians field.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, July 28, 2014
Dear Tom S,

I’m thrilled to learn we satisfied your travel needs. It’s wonderful to know you enjoyed our friendly associates, ample breakfast and location. We appreciate your recommendation, but of course the highest form of praise would be your return!
Best,

Best,
Michael Reidy, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Florida, Florida
Top Contributor
52 reviews 52 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed July 24, 2014

Stayed on a Saturday night recently for a guys trip. We used the Valet parking which was fast and efficient. Room was clean, standard Hampton Inn setup. Nice bedding and pillows. Breakfast was good, enough choices for everyone and of course, make your own waffles.

Walking distance to R&R Hall of Fame right up 9th street. Also very close to Browns and Indians Stadiums. Plenty of dining within 4 blocks. Can't go wrong.

  • Stayed July 2014, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, July 25, 2014
Thank you for your kind review and recommendation. I’m thrilled to know you enjoyed our clean rooms, comfortable bedding, ample breakfast and nice location. We appreciate you choosing us and we hope to see you on a return visit.

Best,
Michael Reidy, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albemarle, NC, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 24, 2014

I'm from the Cleveland area, and booked this hotel for my honeymoon weekend. My husband is a North Carolina man, and had never seen Cleveland, or even Ohio. I was a little nervous about taking him to the area because northerners aren't known for their friendliness. The hotel staff went above and beyond, and I was proud of my city. The room was clean and neat. The valet parking worried me a little bit, but the valet staff was efficient and friendly. We had a very late arrival and the valet was at my door before I could even open it. They made the inconvenience and the cost of parking worth it. The hotel is within walking distance of all the great downtown attractions. I would absolutely stay here again.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, July 25, 2014
Dear Misty B,

Congratulations on your marriage! Thank you for sharing your feedback with us. Our associates make sincere hospitality their priority and we appreciate you recognizing our friendly service and convenient location. I look forward to sharing your kind comments with our entire team. I'm glad we could be a part of this special occasion.

Best,
Michael Reidy, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auburn, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 22, 2014

A very clean and helpful staff. Within walking distance to Rock & Roll Hall of Fame and Progressive Field and some eateries on 4th. Definitely would stay there again. you felt very welcomed there from the time you walked through the door the 1st time to the end of your stay.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, July 23, 2014
Dear Laurie L,

I’m thrilled to learn we satisfied your travel needs; thanks for taking the time to share your experience. It’s wonderful to know you enjoyed our convenient location and welcoming associates. We appreciate your recommendation, but of course the highest form of praise would be your return!

Best,
Michael Reidy, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
CAPE CORAL
Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed July 21, 2014

My husband and I stayed here for a friends birthday celebration downtown. You must valet your car which is $20 a day but very easy. We requested a high floor for better views and got the 14th floor. Our room was very nice and updated with a view of Lake Erie out our window! We were very impressed. The hotel also has a bar and a large breakfast area for their free breakfast!

We stayed here due to the close proximity of the bars on East 4th St. I was nervous it would be a little bit of a walk but it wasn't at all. East 4th is literally right around the corner and took about 5 minutes to walk to in heels. Everything is close to this hotel! We have stayed at the Residence Inn next to East 4th but this hotel is nicer, cheaper, newer and just a minute further.

Checking out was no problem but valet to get your car was a wait! We checked out at 11 which is when everyone else did on a Sunday morning so we did expect a little wait. It eneded up being about 10-15 minutes.

Overall, we will only stay here whenever we come back to downtown Cleveland! Excellent hotel!

Room Tip: Higher Floor for better views. It looked like the 2-4th floor on the side of valet might get loud
See more room tips
  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, July 22, 2014
Thank you for your review and recommendation! We are delighted to know you enjoyed our modern room and convenient location. There is no better compliment than a return stay.

Best,
Michael Reidy, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Cleveland Downtown

Address: 1460 E 9th St, Cleveland, OH 44114
Phone Number:
Location: United States > Ohio > Cleveland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#5 Romantic Hotel in Cleveland
#5 Family Hotel in Cleveland
#9 Business Hotel in Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Cleveland Downtown 2.5*
Number of rooms: 194
Official Description (provided by the hotel):
Experience the ultimate in comfortable and convenient hotels in Cleveland, Ohio at the Hampton Inn Cleveland-Downtown, located 13 miles from Cleveland-Hopkins International Airport. This hotel in downtown Cleveland is perfectly situated near the greatest attractions that Cleveland has to offer. Visit the Playhouse Square Theater District, or catch a Cleveland Browns or Indians game during your visit. Enjoy a day of fun at The Greater Cleveland Aquarium, Rock and Roll Hall of Fame, Horseshoe Casino or visit Cleveland's financial district, all within walking distance from the hotel.Start your day right with our free hot breakfast and unwind in the evening at our lobby bar, open Monday through Saturday from 5.00pm to 11.00pm. Stay connected in our 24-hour business center and enjoy complimentary high-speed internet access in every guest room. The fitness center features cardio and weight equipment to help you maintain your healthy lifestyle. The Suite Shop is available 24-hours for snacks and beverages. Among downtown Cleveland hotels, you’ll find the Hampton Inn Cleveland-Downtown is close to it all but far from the rest. ... more   less 
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Also Known As:
Hampton Inn Cleveland Downtown Hotel Cleveland
Cleveland Hampton Inn
Hampton Inn Cleveland Downtown Ohio

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