We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent service” 4 of 5 stars
Review of Hampton Inn Cleveland Downtown

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Hampton Inn Cleveland Downtown to your Saves list
Hampton Inn Cleveland Downtown
2.5 of 5 Hotel   |   1460 E 9th St, Cleveland, OH 44114   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
Rock Hall of Fame Package
Ranked #12 of 35 Hotels in Cleveland
Certificate of Excellence
oakville, Canada
1 review
“Excellent service”
4 of 5 stars Reviewed July 3, 2014

Stayed two nights for my girlfriends birthday. The concierge went to Colossal Cupcakes around the corner and picked up cupcakes and put them up in our room for check in!!! Hotels in Toronto could learn a thing or two from this hotel about service.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, July 4, 2014
Dear Peter T,

Thanks for your review and recommendation. We appreciate hearing from you and are glad to know you enjoyed your stay and the level of service we deliver. Your feedback provides motivation for our team. Please come see us again!

Best,
Michael Reidy, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

857 reviews from our community

Traveler rating
    378
    315
    89
    46
    29
See reviews for
210
247
58
182
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (125)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Toronto, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 30, 2014

I travelled to Cleveland to attend a baseball game on June 21st with a buddy. We received an early check-in at 11am and liked the room facing and old church and Lake Erie. Valet parking service was nice. Friendly staff, clean rooms, great location as it took about a 5 minute walk to get to the stadium and lots of bars. We had to wait a bit for eggs and sausages but free breakfast was a bonus. I think the only thing missing is a small pub with service on the main level.

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, July 3, 2014
We're happy to hear from you, and we're glad to know that you enjoyed your stay with us. It's great to learn that you enjoyed our clean rooms, valet parking and friendly staff in addition to our convenient location. A return visit is the best compliment; please plan to visit us again the next time you travel to the area!

Best,
Michael Reidy, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woodstock, Illinois
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 30, 2014

We loved the location of the hotel, downtown Cleveland we could walk every where, and if not walk, get on local transportation, and even a free trolley, just for a smile, We were only 3 - 4 blocks from the Rock & Roll Hall of Fame, & the Science Museum, the lake front, or the Theater area. The Hotel was clean, bed rooms where good, a lovely free breakfast, and really friendly staff, we had a great time at the hotel and the city.

Room Tip: Location is the best right down town you can walk to nearly everything, they will also park your car...
See more room tips
  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, July 1, 2014
Dear John,

Thank you for taking the time to write your kind review. We are pleased to hear you enjoyed our clean rooms, breakfast, friendly staff and convenient location. Our team strives to make every stay memorable and we continue to seek new ways to positively impact the guest experience; thank you for sharing your feedback. We hope to host you again soon.

Best,
Michael Reidy, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kitchener, Canada
Level Contributor
124 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed June 30, 2014

Hampton Inn is a very good choice for Cleveland stay. location is excellent - walking distance to most points of interest. Room was good. Comfortable bed, good washroom/shower. Clean, well equipped room. Valet parking is very convenient. Staff was friendly, Breakfast typical. Good value!

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, July 1, 2014
We are happy to hear from you and thrilled to know you enjoyed your stay at the Hampton Inn Cleveland Downtown. I’m glad to learn you found our staff friendly, room well equipped and valet parking convenient. Please visit us again the next time you are in the Cleveland area.

Kind Regards,
Michael Reidy, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greenwood, United States
2 reviews
5 of 5 stars Reviewed June 30, 2014

The entire visit at Hampton Inn, downtown Cleveland was most enjoyable. The staff were very knowledgeable, cheerful and helpful. The hotel was clean and comfortable. The complimentary breakfast was best we have experienced in all hotels.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, July 1, 2014
Dear David,

We appreciate your kind comments. I’m glad to learn you found our staff cheerful while knowledgeable and that you enjoyed our ample breakfast. I will be sure to share your kind feedback. Please visit us again the next time you are in the Cleveland area.

Best,
Michael Reidy, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania, United States
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed June 29, 2014

Friendly hotel staff and quick check in. Room was a bit on the small size for four people, but overall it was clean and inviting. Desk was a bit small for getting work done, but I loved that a lapboard was provided. We stayed on a Saturday night, and lots of people seemed to be there for downtown activities/nightlife. Despite this, we were unable to hear anyone on our floor being loud. Breakfast in the morning was included and had amazing full size biscuits, eggs, sausage, waffles, fruit, yogurt, cereal, etc.

Overall great hotel especially for anyone looking to be near Cleveland attractions!

Room Tip: We were told that the hotel does not have any adjoining rooms, however they were happy to place our...
See more room tips
  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, July 1, 2014
We are glad you enjoyed your stay. I’m glad to learn you found your room quiet and that you enjoyed our ample breakfast. I appreciate you recognizing our strengths while providing us some areas of opportunity for improvement. Please visit us again the next time you are in the Cleveland area.

Sincerely,
Michael Reidy, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Michigan
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed June 26, 2014

We traveled to Cleveland for the weekend to meet up with a friend who had moved to Pennsylvania. Cleveland was the perfect spot to meet. I requested a refrigerator because I have medicine that needs to be refrigerated, so they were able to accomodate my request for that. The hotel was clean, all the staff was friendly, the breakfast was good, the location was great and the entire weekend went smoothly, we had no issues. We were within walking distance to Progressive Field. The only thing I did not love was the fact that you basically do not have a choice, you have to pay $20 per day to valet park your car. We did use the car on Saturday to drive out of town, and the valet staff was always quick and very friendly and nice. Overall it was a great hotel, not too expensive, and I would definitely stay there again.

Room Tip: Choose a high floor!
See more room tips
  • Stayed June 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, June 27, 2014
I appreciate you taking the time to write a review. I am so happy to hear you found our staff friendly and accommodating while meeting up with friends in Cleveland. It’s good to know you found the hotel clean and the location convenient. I hope that you will visit us again when in the Cleveland area.

Best,
Michael Reidy, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Price Your Stay
Hotels you might also like...
Travelers also viewed these Cleveland hotels
0.1 mi away
Holiday Inn Express Cleveland Downtown
0.6 mi away
Hilton Garden Inn Cleveland Downtown
0.3 mi away
Cleveland Marriott Downtown at Key Center
Show Prices
Show Prices
Show Prices
0.3 mi away
Doubletree Cleveland Downtown / Lakeside
0.2 mi away
The Westin Cleveland Downtown
0.2 mi away
Metropolitan at The 9
Metropolitan at The 9
#1 of 35 in Cleveland
4.5 of 5 stars 214 reviews
Show Prices
Show Prices
Show Prices

Been to Hampton Inn Cleveland Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn Cleveland Downtown

Address: 1460 E 9th St, Cleveland, OH 44114
Phone Number:
Location: United States > Ohio > Cleveland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#6 Romantic Hotel in Cleveland
#8 Business Hotel in Cleveland
#10 Family Hotel in Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Cleveland Downtown 2.5*
Number of rooms: 194
Official Description (provided by the hotel):
Experience the ultimate in comfortable and convenient hotels in Cleveland, Ohio at the Hampton Inn Cleveland-Downtown, located 13 miles from Cleveland-Hopkins International Airport. This hotel in downtown Cleveland is perfectly situated near the greatest attractions that Cleveland has to offer. Visit the Playhouse Square Theater District, or catch a Cleveland Browns or Indians game during your visit. Enjoy a day of fun at The Greater Cleveland Aquarium, Rock and Roll Hall of Fame, Horseshoe Casino or visit Cleveland's financial district, all within walking distance from the hotel.Start your day right with our free hot breakfast and unwind in the evening at our lobby bar, open Monday through Saturday from 5.00pm to 11.00pm. Stay connected in our 24-hour business center and enjoy complimentary high-speed internet access in every guest room. The fitness center features cardio and weight equipment to help you maintain your healthy lifestyle. The Suite Shop is available 24-hours for snacks and beverages. Among downtown Cleveland hotels, you’ll find the Hampton Inn Cleveland-Downtown is close to it all but far from the rest. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, Hilton Hotels, Priceline, Odigeo, getaroom.com and Venere so you can book your Hampton Inn Cleveland Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Cleveland Downtown Hotel Cleveland
Cleveland Hampton Inn
Hampton Inn Cleveland Downtown Ohio

Owners: What's your side of the story?

If you own or manage Hampton Inn Cleveland Downtown, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.