We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“No Complaints” 4 of 5 stars
Review of Hampton Inn Cleveland Downtown

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Hampton Inn Cleveland Downtown to your Saves list
Hampton Inn Cleveland Downtown
2.5 of 5 Hotel   |   1460 E 9th St, Cleveland, OH 44114   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
Advance Purchase
Ranked #6 of 35 Hotels in Cleveland
Portage, IN
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“No Complaints”
4 of 5 stars Reviewed March 2, 2014

Easy to find. I got the package with valet parking included, so I would have no surprises. By the way, there is no self parking or street parking for this hotel. The room was fine. The breakfast was fine. Within walking distance of the Rock and Roll Hall of Fame, and also many fine downtown restaurants and gathering places. The staff was friendly and wholly up to par with what is expected of a Hilton hotel. Price was very affordable for a Americdan Downtown hotel. The rooms are generally quiet, but if you are next door to a wailing baby or a loudly "romping" couple, you'll hear it.

  • Stayed February 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, March 4, 2014
joerazz1028,
We appreciate your review and thank you for choosing Hampton Inn Cleveland Downtown. We're pleased to know you enjoyed your stay and found our service, accommodations, and amenities to meet your expectations. We hope you'll have an opportunity to visit us again in the future. Thank you again.

Sincerely,
Michael Reidy, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

697 reviews from our community

Traveler rating
    308
    257
    72
    37
    23
See reviews for
167
211
48
136
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Washington DC, District of Columbia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 27, 2014

Being in a downtown setting, this Hampton Inn was a bit more substantial than your typical suburban Hampton. The building itself is much taller and bigger, but the interior still resembles the architecture and finishes of a small town Hampton. The rooms were nice, and complete with all the standard Hampton accouterments. I did notice the bath products were upgraded to Neutrogena, and the vanity was topped off with a sleek looking slab of marble or granite.

The breakfast is very standard. I'm not a huge fan of the Hampton breakfast, but when it's complimentary you can't really complain.

The hotel also has a mini lounge set up in the evening, which serves beer and wine. It wasn't too crowded, and the staff was very attentive.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, March 4, 2014
Jonathan L,
Thank you for your review and complimentary feedback from your experience at Hampton Inn Cleveland Downtown. It's great to hear you enjoyed your stay and we hope to welcome you back again soon. Thanks again.

Sincerely,
Michael Reidy, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ohio
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 27, 2014

After reading some of the reviews on their website I was reluctant to book with this hotel. However, when we booked it was nearly $100 cheaper than the hotels closest to the House of Blues and East 4th st. This was less than a 5 min. walk in the wonderful winter snow, ice, and wind.
My only two miniute complaints are that there was not an ice machine on every floor and as far as restaurants there was only a Subway across the street. However, like stated before, there were many things within a 5 min. walking distance. (less than a mile).
My husband and I were happy with our room and the breakfast. The bathrooms were nice, but it was a pretty typical hotel. There is a $20 vallet charge, but you can move your car as much as you want without getting charged extra. The lot is on top of a roof so it seemed safer than other lots. You'll have to pay for parking anyways. The staff was also friendly and accomodating!

Room Tip: We were on the east side of the hotel (I believe) and could see the car lot.
See more room tips
  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, March 4, 2014
ksr12,
Thank you for sharing feedback from your stay with us at Hampton Inn Cleveland Downtown. We appreciate your compliments regarding our friendly staff and nice rooms, as well as areas for improving our guest experience. Please plan to visit us again soon. Thank you again for writing.

Sincerely,
Michael Reidy, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indiana
Top Contributor
159 reviews 159 reviews
63 hotel reviews
Reviews in 56 cities Reviews in 56 cities
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed February 25, 2014

You just can't beat this hotel for downtown Cleveland affordability and location. EASY walks to sports venues, restaurants and R&R Hall of Fame. Staff is always very friendly and accommodating.

Very clean, as always, during this, my 4th stay here. I was visiting during the unprecedented cold we had this winter and, as a result, the breakfast area was very cold. I'd encourage management to install some supplemental heating for use during the winter.

No self-park available, valet only. Allow about 15 or 20 minutes to get your car.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, February 26, 2014
HoosierTravelers08,
We're pleased to be your "go to" hotel when traveling to Cleveland, and we thank you for sharing your Hampton Inn experience. We appreciate you recognizing our friendly staff, great location, and clean hotel. We're glad all these factors combined consistently make for an enjoyable stay. Your feedback is important to us so we thank you again for writing. We look forward to welcoming you back as our guest again in the future.

Sincerely,
Michael Reidy, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed February 25, 2014

We were in town to visit the Cleveland Clinic. Great hotel - discounted rate for room and parking, staff was very helpful, room was very nice and comfortable. Located in nice area of the city with lots to do nearby. Would definitely stay again.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, February 26, 2014
989janetl,
Thank you for sharing feedback from your stay with us at Hampton Inn Cleveland Downtown. We're glad you found our level of comfort and service to meet your satisfaction, along with our central location. Please plan to visit us the next time you travel to Cleveland. Thanks again!

Sincerely,
Michael Reidy, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mansfield, Ohio
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 24, 2014

My husband and I stayed for our anniversary and to visit the casino. Only a 3 block walk to the casino! They are very accommodating here and have a very nice staff from the check out staff, which was fast, to the valet staff who were ready when we arrived, and the bartender in the evening who was very friendly. I requested clean towels the next day and the housekeeping staff was at my door immediately with the towels. The room was clean and the bathroom was very nice and roomy. I was very surprised by the excellent free breakfast. I expected the basic continental breakfast like we usually have at other hotels but this one included eggs, meat, oatmeal, just about everything you would want for breakfast! I recommend this hotel to anyone who wants to stay in downtown Cleveland.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, February 26, 2014
Shelli G,
Thank you for choosing Hampton Inn Cleveland Downtown to celebrate your anniversary. We appreciate you writing a review from your stay, and we're pleased to know our staff's excellence in service exceeded your expectations. We hope you'll have an opportunity to visit us again soon. Thank you again for your review and recommendations of our great hotel!

Sincerely,
Michael Reidy, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, United States
1 review
4 of 5 stars Reviewed February 24, 2014

The Hampton Inn again was very clean, and well serviced. The breakfast was excellent as well. Thank you. i look forward to returning. Outstanding location from our Cleveland office and enjoy my stay every time.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review, February 26, 2014
Joseph T,
We appreciate your review and thank you for selecting Hampton Inn Cleveland Downtown for your annual business trip. It's great to know we consistently deliver clean accommodations, friendly service, and an excellent breakfast for your visits. We look forward to having you as our guest again in the future and thank you once again for your review.

Sincerely,
Michael Reidy, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hampton Inn Cleveland Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn Cleveland Downtown

Address: 1460 E 9th St, Cleveland, OH 44114
Phone Number:
Location: United States > Ohio > Cleveland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#4 Romantic Hotel in Cleveland
#7 Business Hotel in Cleveland
#8 Family Hotel in Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Cleveland Downtown 2.5*
Number of rooms: 194
Official Description (provided by the hotel):
Experience the ultimate in comfortable and convenient hotels in Cleveland, Ohio at the Hampton Inn Cleveland-Downtown, located 13 miles from Cleveland-Hopkins International Airport. This hotel in downtown Cleveland is perfectly situated near the greatest attractions that Cleveland has to offer. Visit the Playhouse Square Theater District, or catch a Cleveland Browns or Indians game during your visit. Enjoy a day of fun at The Greater Cleveland Aquarium, Rock and Roll Hall of Fame, Horseshoe Casino or visit Cleveland's financial district, all within walking distance from the hotel.Start your day right with our free hot breakfast and unwind in the evening at our lobby bar, open Monday through Saturday from 5.00pm to 11.00pm. Stay connected in our 24-hour business center and enjoy complimentary high-speed internet access in every guest room. The fitness center features cardio and weight equipment to help you maintain your healthy lifestyle. The Suite Shop is available 24-hours for snacks and beverages. Among downtown Cleveland hotels, you’ll find the Hampton Inn Cleveland-Downtown is close to it all but far from the rest. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Cheap Tickets, Priceline, Hilton Hotels, getaroom.com, TripOnline SA, Travelocity, Odigeo and Tingo so you can book your Hampton Inn Cleveland Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Cleveland Downtown Hotel Cleveland
Cleveland Hampton Inn
Hampton Inn Cleveland Downtown Ohio

Owners: What's your side of the story?

If you own or manage Hampton Inn Cleveland Downtown, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.