It's been a while since I stayed at this hotel but during my stay there was construction outside all night and I got no sleep. The room was nice and clean though, and the front desk staff were courteous, however - the valet parking was a total fail. I sent a complaint to Hilton following my stay which was forwarded to hotel management. I received an email from the valet service manager (the service is outsourced) then there was no follow-up from anyone. Followed up again myself and heard nothing. Really disappointing level of service - if I have no choice but to leave my car with no-so-trustworthy people the hotel contracted with, I won't be returning to this property.
- Official Description (provided by the hotel):
- Experience the ultimate in comfortable and convenient hotels in Cleveland, Ohio at the Hampton Inn Cleveland-Downtown, located 13 miles from Cleveland-Hopkins International Airport. This hotel in downtown Cleveland is perfectly situated near the greatest attractions that Cleveland has to offer. Visit the Playhouse Square Theater District, or catch a Cleveland Browns or Indians game during your visit. Enjoy a day of fun at The Greater Cleveland Aquarium, Rock and Roll Hall of Fame, Horseshoe Casino or visit Cleveland's financial district, all within walking distance from the hotel.Start your day right with our free hot breakfast and unwind in the evening at our lobby bar, open Monday through Saturday from 5.00pm to 11.00pm. Stay connected in our 24-hour business center and enjoy complimentary high-speed internet access in every guest room. The fitness center features cardio and weight equipment to help you maintain your healthy lifestyle. The Suite Shop is available 24-hours for snacks and beverages. Among downtown Cleveland hotels, you’ll find the Hampton Inn Cleveland-Downtown is close to it all but far from the rest. ... more less
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- Also Known As:
- Hampton Inn Cleveland Downtown Hotel Cleveland
- Cleveland Hampton Inn
- Hampton Inn Cleveland Downtown Ohio